lightsout 156 Posted January 2, 2018 Posted January 2, 2018 (edited) I've been having this issue for a while. I add a movie, it eventually downloads the poster and thats it. I added 3 movies in the last week. Only posters downloaded, when I opened up the metadata manager, and go to the file specifically, select "edit images" they instantly all download. Here are my settings is something wrong? The library scans every hour btw. Edited January 2, 2018 by lightsout
Luke 42080 Posted January 2, 2018 Posted January 2, 2018 hi there @@lightsout, can you please discuss an example and attach the corresponding information requested in how to report a problem. thanks !
lightsout 156 Posted January 3, 2018 Author Posted January 3, 2018 I added another movie, did a rescan and heres what I got from the log. server-63650534400.txt
Luke 42080 Posted January 3, 2018 Posted January 3, 2018 What exactly happened? What movie did you add?
Happy2Play 9782 Posted January 3, 2018 Posted January 3, 2018 OT: Your log has several movies with tmdbids that are obsolete/changed. Like this one that use to be for "Steven King's It" 2018-01-03 04:13:27.638 Info HttpClient: GET: https://api.themoviedb.org/3/movie/2670?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=English&include_image_language=English,null,en 2018-01-03 04:13:27.900 Error App: Error in TheMovieDb *** Error Report *** Version: 3.2.60.0 Command line: C:\Users\5820K\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 12 Program data path: C:\Users\5820K\AppData\Roaming\Emby-Server Application directory: C:\Users\5820K\AppData\Roaming\Emby-Server\system System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\5820K\AppData\Roaming\Emby-Server\cache\tmdb-movies2\2670\all-English.json'.
Luke 42080 Posted January 3, 2018 Posted January 3, 2018 thanks @@Happy2Play @@lightsout does this answer your question?
lightsout 156 Posted January 3, 2018 Author Posted January 3, 2018 Thats fine but what about the new movie I added that won't download metadata. I re-scanned the library twice and the movie still has no images in the folder. It used to just do it on its own./ Are my setting right in the first post?
Happy2Play 9782 Posted January 3, 2018 Posted January 3, 2018 Thats fine but what about the new movie I added that won't download metadata. I re-scanned the library twice and the movie still has no images in the folder. It used to just do it on its own./ Are my setting right in the first post? Unless I am just not seeing it in the log, what new movie was added?
lightsout 156 Posted January 3, 2018 Author Posted January 3, 2018 (edited) delete Edited January 3, 2018 by lightsout
lightsout 156 Posted January 3, 2018 Author Posted January 3, 2018 Unless I am just not seeing it in the log, what new movie was added? How do I make it show in the log? I added the movie, rescanned the "movies" section and then posted the log.
Happy2Play 9782 Posted January 3, 2018 Posted January 3, 2018 All I see in the log during the media scans is obsolete tmdbids failing. So back to the same question What movie is being added? As for the failed lookups I am assuming there is existing metadata.
lightsout 156 Posted January 3, 2018 Author Posted January 3, 2018 All I see in the log during the media scans is obsolete tmdbids failing. So back to the same question What movie is being added? As for the failed lookups I am assuming there is existing metadata. Sorry the movie is "To Live and Die in LA (1985)" I will try to correct the failed lookups. Just trying to figure out how I can get metadata to download automatically. I know if I open the movie in the metadata manager it will trigger and start downloading. But for some reason they just won't start automatically. Sometimes after a couple days it may download the poster only, no backdrops or anything.
Happy2Play 9782 Posted January 3, 2018 Posted January 3, 2018 Okay after looking at the settings in the first post and a quick test, you need to enable "Download images in advance" and "Enable real time monitoring".
lightsout 156 Posted January 3, 2018 Author Posted January 3, 2018 Okay after looking at the settings in the first post and a quick test, you need to enable "Download images in advance" and "Enable real time monitoring". How in the world did I miss real time monitoring, thank you so much!!
ebr 16185 Posted January 4, 2018 Posted January 4, 2018 Okay after looking at the settings in the first post and a quick test, you need to enable "Download images in advance" You don't really need to do that. The images will be retrieved when needed.
Luke 42080 Posted January 4, 2018 Posted January 4, 2018 Yea if you enable downloading images in advance, please also make sure not to come back and report that the library scan is slow Enjoy.
lightsout 156 Posted January 5, 2018 Author Posted January 5, 2018 You don't really need to do that. The images will be retrieved when needed. Yea if you enable downloading images in advance, please also make sure not to come back and report that the library scan is slow Enjoy. That was why I had never done it because the warning. Another odd thing. I fixed the movie "It". The proper metadata was downloaded, and I see images in the web version of emby, but nothing is being stored in the local folder for the movie, I always have that box checked, any ideas?
Luke 42080 Posted January 5, 2018 Posted January 5, 2018 Possibly failed due to file permissions. Please see post #2 and we can give a more concrete answer. Thanks.
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