Possible issue with 3.2.60 and transcoding

[TimFromFL 5]

I am not sure if this is the correct sub forum for this question but my users have noticed that since the update to 3.2.60 their Apple TV streams live TV for about 30 mins and then disconnects. I've noticed that there was a new version of ffmpeg included with the release and I was curious if there was a new option or other change that could cause what I am seeing?

[Luke 42090]

hi @@TimFromFL, we're sorry to hear about this. Can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !

[TimFromFL 5]

hi @@TimFromFL, we're sorry to hear about this. Can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !

@@Luke, I had a chance to see the issue first hand today. It seems to be something with AppleTV version only. I wasn't able to  reproduce the issue with my Emby Theater App on Windows 7 or on my Amazon FireStick. The app seems to crash and just kick out to the main AppleTV screen. So far I have only noticed it happening on the AppleTV when watching live TV which requires transcoding. I have attached the server log and the transcoding log. let me know if I can provide anything else to help

server-63650369543.txt

ffmpeg-transcode-d93218db-6d96-41a4-900b-a35d5358fbf6.txt

[Luke 42090]

What kind of tuner do you have?

[TimFromFL 5]

What kind of tuner do you have?

@@Luke Ceton InfiniTV4 PCI 

[Luke 42090]

@@TimFromFL, can you try different channels and see if there might be a variation based on that? thanks.

[TimFromFL 5]

Sorry it has taken me so long to get back to this issue. The issue seems to have been fixed by an update to the AppleTV app. My user said that after the update the issue hasn't been happening anymore @@Luke thanks for all of your help

[Luke 42090]

Thanks for the feedback.