Emby still crashing with DTS audio media

[densma 12]

Emby andriod TV on Nvidia Shield just won't work right. Any media file with DTS audio will end up crashing the app. This is all direct play and it starts playing  and then along the way.. play/pause and crashed. I don't use any receiver.. just direct to my TV which support DTS. Andriod mobile app handles it well with no crash  but just cant navigate with it. AAC audio plays fine with no issue. i think Dolby digital works too

 

is there a crash log i can send?  i just have recent crashes. i will like to fix this. I have time to look at it this  and send additional info needed.

[Luke 42078]

hi there @@densma can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !

[Tester 45]

I can confirm that Android TV Shield + TV + Emby can play DTS directly to TV.  In my case the TV is a Vizio which I set to Audio Automatic.

[Luke 42078]

Thanks @@Tester !

[densma 12]

I can confirm that Android TV Shield + TV + Emby can play DTS directly to TV.  In my case the TV is a Vizio which I set to Audio Automatic.

do you know if your audio include DTS lossless? DTS-HD MA

[densma 12]

Now testing media files with DTS core only to see if i have seem issue. All issues seem from DTS-HD MA files. seem like Andriod TV app unable to extract DTS core sound maybe

[Tester 45]

do you know if your audio include DTS lossless? DTS-HD MA

 

@ Densma..  Neither my TV nor AVR go past DTS so I cannot test.  When I try to play DTS-HD, Emby will transcode the audio.

So what I do is simply convert my DTS-HD media down to DTS so it plays without transcode.  

[densma 12]

@ Densma..  Neither my TV nor AVR go past DTS so I cannot test.  When I try to play DTS-HD, Emby will transcode the audio.

So what I do is simply convert my DTS-HD media down to DTS so it plays without transcode.  

 

my audio includes both DTS core and DTS-HD. It should automatically detect and use DTS core. I change my TV setting from auto detect to DTS, D+, DOLBY will run more test and see.

[Tester 45]

my audio includes both DTS core and DTS-HD. It should automatically detect and use DTS core. I change my TV setting from auto detect to DTS, D+, DOLBY will run more test and see.

This all depends on what the TV is reporting back to the Shield/Emby so it can decide to bitstream or transcode.

This is why it is important that you upload your logs so we can see what the Shield/Emby is doing.

[ebr 16178]

Now testing media files with DTS core only to see if i have seem issue. All issues seem from DTS-HD MA files. seem like Andriod TV app unable to extract DTS core sound maybe

 

The app isn't responsible for extracting the core out of DTS-HD - the receiving equipment is.

 

If your equipment reports support for DTS then we also pass DTS-HD on through because it is supposed to be backwards compatible.

 

We need to see specific information this issue to diagnose further.

 

Thanks.

[CBers 7450]

@@densma I'm seeing similar issues with DTS-HD MA audio on my Shield.

 

https://emby.media/community/index.php?/topic/54387-emby-doesnt-direct-play-dts-hd-ma-tracks-when-plex-does/

 

Have a read, if only for reference.

[ebr 16178]

@@densma I'm seeing similar issues with DTS-HD MA audio on my Shield.

 

https://emby.media/community/index.php?/topic/54387-emby-doesnt-direct-play-dts-hd-ma-tracks-when-plex-does/

 

Have a read, if only for reference.

 

You are not seeing any crashes, correct...?

[CBers 7450]

You are not seeing any crashes, correct...?

Not crashes, no.

[Luke 42078]

Thanks, we are just confirming that it is not the same issue after all, thanks.