Trouble upgrading to 3.2.60.0 from 3.2.36.0

[justdrooit 3]

As instructed, I shut down the Emby server and went and ran the setup file from the Emby website and I immediately get an error.

MediaBrowser.Server.Installer.exe - Entry Point Not Found
The procedure entry point nextafterf could not be located in the dynamic link library MSVCR 120_CLR0400.dll.

Can the instructions for updating maybe be a little more verbose? I'm sure it must be something stupid I'm doing. Hope someone points it out.

[justdrooit 3]

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MediaBrowser.Server.Installer.exe
  Application Version:    1.0.0.0
  Application Timestamp:    5a15073f
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.23915
  Fault Module Timestamp:    59b94f2a
  Exception Code:    e0434352
  Exception Offset:    000000000001a06d
  OS Version:    6.1.7601.2.1.0.274.10
  Locale ID:    1033
  Additional Information 1:    367e
  Additional Information 2:    367e805d0e7c1ec3f63b05bb5ce5c416
  Additional Information 3:    a87e
  Additional Information 4:    a87ecc929c4e41501f969529e4e9c83b
 

[Luke 42080]

What version of windows?

[ebr 16185]

 OS Version:    6.1.7601

Looks like Win 7.

 

Make sure all Windows updates are installed.

[Luke 42080]

Ok, yes i would start with ensuring windows updates are fully up to date. Please let us know if this helps. Thanks.

[justdrooit 3]

Server 2008r2. I'll check the updates but this has been getting the important ones automatically, and the occasional annoying reboot...

[justdrooit 3]

Yeah, it's up to date. No available updates.

[Luke 42080]

Is it R2 with SP1?

[Happy2Play 9782]

Quick googling, what Visual C++ versions do you have installed?

[justdrooit 3]

Is it R2 with SP1?

 

Yes

[justdrooit 3]

Quick googling, what Visual C++ versions do you have installed?

[justdrooit 3]

[Luke 42080]

Is there anything in the windows event viewer that looks related to the installer crash?

[justdrooit 3]

It seems to show 2 errors each time I attempt it.

First one:

- System

    - Provider

      [ Name] .NET Runtime

    - EventID 1026

      [ Qualifiers] 0

      Level 2       Task 0       Keywords 0x80000000000000     - TimeCreated

      [ SystemTime] 2017-12-24T03:41:34.000000000Z

      EventRecordID 21266       Channel Application       Computer drooit       Security

- EventData

      Application: MediaBrowser.Server.Installer.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code e0434352, exception address 000007FEFDBDA06D Stack:

And the second:

- System

    - Provider

      [ Name] Application Error

    - EventID 1000

      [ Qualifiers] 0

      Level 2       Task 100       Keywords 0x80000000000000     - TimeCreated

      [ SystemTime] 2017-12-24T03:41:34.000000000Z

      EventRecordID 21267       Channel Application       Computer drooit       Security

- EventData

      MediaBrowser.Server.Installer.exe       1.0.0.0       5a15073f       KERNELBASE.dll       6.1.7601.23915       59b94f2a       e0434352       000000000001a06d       1dfc       01d37c691618e900       C:\Users\Administrator\AppData\Local\Apps\2.0\MV9D2X8D.4CY\4Z9AMW9E.Y8T\medi..tion_0526f36dafbe11ea_0003.0000_c321f637845b4ca0\MediaBrowser.Server.Installer.exe       C:\Windows\system32\KERNELBASE.dll       55e6bdd5-e85c-11e7-935c-d05099763019

[Luke 42080]

try reinstalling the .net framework 4.5.

[justdrooit 3]

Had to uninstall 4.7. Then installed 4.5. Now the setup file is installing 4.5.2. That might have been it. We'll see in a minute.

[justdrooit 3]

Yep. That was it. Of course now I'm wondering what depended on the 4.7 installation, but at least Emby Server updated successfully. Thank you Luke

[Luke 42080]

Nothing from Emby depends on .net 4.7.