ITGuy1024 18 Posted December 15, 2017 Posted December 15, 2017 Just recently I've noticed that once an episode has finished it will automatically jump backwards, say 15 minutes into the episode and start to play again. It does this again and again jumping back less each time until it reaches the end of the episode again. Any ideas? I'v never seen anything like this.
Luke 42078 Posted December 15, 2017 Posted December 15, 2017 Hi there, we're sorry to hear about this. Can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !
ITGuy1024 18 Posted December 15, 2017 Author Posted December 15, 2017 I've attached some log files. server-63648892800.txt server-63648806400.txt ffmpeg-transcode-fdf5d6ab-b8e7-4fb8-902e-0b9057d0a1fb.txt ffmpeg-transcode-013679c5-ae2e-4100-9204-4c0e9953cdd9.txt ffmpeg-transcode-90063839-d119-4a22-a7c5-24af4c14c0f1.txt
Solution Luke 42078 Posted December 16, 2017 Solution Posted December 16, 2017 Can you please try disabling nvenc and see if that resolves it? thanks ! 1
ITGuy1024 18 Posted December 17, 2017 Author Posted December 17, 2017 That seems to have done it! I think I turned that on because trans coding was pegging my server cpu (8 core OC to 4.5Ghz).
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