Shield TV Music Issue

[daniel.bmyer 11]

Not sure where this problem belongs really, Nvidia Shield or Emby.

 

WHen playing music via Emby from my NAS which is hard wired, if I go to a diff app like weather on the Nvidia Shield, my music starts to cut in and out.  As soon as I go back to Emby, it plays normal.  Try going back to weather or even main menu and back to cutting in and out.

 

This can't be normal...never had this problem with Emby on my desktop..

[Luke 42078]

Hi, is this the shield TV or tablet?

[daniel.bmyer 11]

Sorry Shield TV

[daniel.bmyer 11]

I also just rebooted the Shield and same problem.

[daniel.bmyer 11]

I think this might be in the wrong forum...should be Android TV...please move it if possible.  Just wanted to also add that as long as I stay within Emby I have no problems and the music plays fine.

[ebr 16174]

I'm not able to reproduce this.  I just started music playback, then went to the home screen and browsed around in the Play Store and on YouTube but music continued in the background fine.

 

Does this only happen in this weather app you referenced?  Which specific app is that?  Perhaps it is using up all your network bandwidth or something but, if you tell me which one it is I can try installing it and test it.

 

Thanks.

[Luke 42078]

It could vary depending on how many apps are running.

[daniel.bmyer 11]

I only had emby running and that's it.  If I go to the home screen on Nvidia it starts getting choppy.  If I go into the weather app, same thing.

[daniel.bmyer 11]

I'm not able to reproduce this.  I just started music playback, then went to the home screen and browsed around in the Play Store and on YouTube but music continued in the background fine.

 

Does this only happen in this weather app you referenced?  Which specific app is that?  Perhaps it is using up all your network bandwidth or something but, if you tell me which one it is I can try installing it and test it.

 

Thanks.

Where is your music stored?  On the shield or on a nas?

[daniel.bmyer 11]

Just wondering if I can install Kodi on the Shield TV and use it with Emby Server to do some testing to see if the problem is Emby?

[daniel.bmyer 11]

Ok so installed Kodi and added the Emby add on however it's not seeing my server.  Can anyone assist here?

 

I have Embycon and the server address is set, port is set, but it's not detecting my emby server...

 

So rather than connect to the server I just used Kodi to play some music on my NAS.  Went to the main menu and it continued playing smoothly. 

 

So it does appear to me it's either EMby or Emby server...is there something that I can provide for troubleshooting?

Edited December 7, 2017 by daniel.bmyer

[daniel.bmyer 11]

Ok figured it out.  In Emby I somehow had the audio output changed from Direct.  I noticed this when playing a movie and realized something changed.  Changed it back to direct and it fixed the problem.

[ebr 16174]

Ok figured it out.  In Emby I somehow had the audio output changed from Direct.  I noticed this when playing a movie and realized something changed.  Changed it back to direct and it fixed the problem.

 

This fixed your original issue with the sound breaking up while in background?

[daniel.bmyer 11]

Yup