Resume cause distorted grey video playback

[Lilan 0]

I have various videos which i i'm on able to resume playback on. Resuming the videos causes the video to appear all grey and distorted, while the audio continues to work properly. I'm also unable to skip forward in the video.

 

Playing the video from the start works correctly. 

 

The videos in question have re-encoded from MTS to mp4 with ffmpeg. 

 

I included a server log and screenshot below.

 

 

Log.txt

[Luke 42079]

Is there an ffmpeg log? can you provide that too? thanks.

[Lilan 0]

Sure, I included to ffmpeg transcode logs. I believe one is from when the video was started from the beginning, and one is where I tried to resume it from The middle. Let me know if you need any other logs.

 

resumed-ffmpeg.log

 

start-ffmpeg.log

[Luke 42079]

HI there, please try installing the latest version of Emby server and let us know if the issue persists. thanks !

[Lilan 0]

HI there, please try installing the latest version of Emby server and let us know if the issue persists. thanks !

 

Sorry, no change on the current version. I also noted chapter previews are distorted as well.

[Luke 42079]

What emby app are you playing from?

[Lilan 0]

Web app on chrome on Arch Linux.

[Luke 42079]

Can you provide a new set of logs with the latest version?  Thanks.

[Lilan 0]

Can you provide a new set of logs with the latest version?  Thanks.

 

Here you go.

 

When playing from start:

 

Server-Log-From-Start.log

 

Transcode-Log-From-Start.log

 

When resumed:

 

Server-Log-Resumed.log

 

Transcode-Log-Resumed.log

[Luke 42079]

As a test, can you try a different browser? thanks.

[Lilan 0]

As a test, can you try a different browser? thanks.

 

That's a no-go with Firefox. Do you want me to provide you with a video for testing?

[Luke 42079]

What do you mean no go? What happened?

[Lilan 0]

What do you mean no go? What happened?

 

I meant the problem remains. Same issue I have in Chrome that I described in the original post.

Edited December 30, 2017 by Lilan

[Luke 42079]

Are you on freebsd?

[Lilan 0]

Server is, yes.

[Luke 42079]

hi @@Lilan, can you try this with the online web app and see if that makes a difference?

 

http://app.emby.media

 

Thanks !

[Lilan 0]

hi @@Lilan, can you try this with the online web app and see if that makes a difference?

 

http://app.emby.media

 

Thanks !

Strange, now I can't get it to move playlist items around at all. With or without the app.

 

So, no difference.

 

EDIT: Sorry, confused with other thread. See response in #21.

Edited January 16, 2018 by Lilan

[Luke 42079]

Hi @@Lilan, what exactly do you mean by this?

 

 

 

 I can't get it to move playlist items around at all

[Lilan 0]

@@Luke After moving them and refreshing they are in the original place.

 

EDIT: Sorry, confused with other thread. See response in #21.

Edited January 16, 2018 by Lilan

[Luke 42079]

Ok so now are you able to test playback with the online web app? 

[Lilan 0]

Sorry @@Luke, if my previous few answers didn't make any sense it's because I thought this was a different thread. >_< 

 

I just gave it a shot with the app and it doesn't make a difference. It's still distorted with the app.

Edited January 16, 2018 by Lilan

[Luke 42079]

I notice you customized the server crf setting. can you try putting that back at default?

[Lilan 0]

Set it to 23, didn't help.