Web Interface Focus in Chrome

[dcrdev 255]

Since upgrading to 3.2.40.0, I've noticed an issue whereby if I switch tabs in Chrome and then don't come back to the web interface for a couple of minutes then it seems to lose focus. What I mean by that is that nothing on the screen is clickable, double clicking just triggers fullscreen; there's no way to grab focus again without refreshing. I've tried cleaning the browser's cache and restarting chrome a few times as well. This doesn't happen in Firefox.

 

Running Chrome 62.0.3202.89

[Luke 42077]

Hi, I haven't' seen this but will do some testing, thanks.

[dcrdev 255]

This is still an issue -

 

I can now reproduce this reliably:

• Chrome 62.0.3202.89 Linux
• Start playing some music
• Go to the admin dashboard
• Go back to the media area i.e. click the home symbol
• Nothing is clickable

Don't know how relevant it is (if at all) , but the console is spouting "app is hidden" every few seconds when out of focus.

[Luke 42077]

I just tried those steps and couldn't reproduce but will continue to test. thanks.

[himisk71 4]

I have this behavior too since a few updates. also with chrome, not tested with other browsers.

[Guest plexman]

I've got the same behaviour with Firefox Quantumm. Sometimes, when I get back to the home menu, nothing is clickable, I have to reload the page. I can't really tell a procedure to reproduce the error as it happens most frecuently when going to the home menu from the dashboard. I'll do a couple of tests to see if I get an error pattern.

[Luke 42077]

I still haven't seen this but am keeping an eye out for it. Thanks.

[dcrdev 255]

I've noticed a couple of other people with this issue in other threads also, this issue has been ongoing for a couple of releases now. Is there anything we can do to help you track this issue down?

[Nickbert 7]

I've also noticed this behavior a couple of times.

There seems to be a kind of overlay when the issue occurs.

When I remove the "tmla-mask" everything works fine again.

Edited December 11, 2017 by Nickbert

[Luke 42077]

I am still trying to reproduce it so some exact reproduction steps would be great, thanks.

[dcrdev 255]

I am still trying to reproduce it so some exact reproduction steps would be great, thanks.

 

My steps were exact - causes the issue every time. 

 

I can do a screen recording later, if that will help?

[Luke 42077]

Yes certainly, thanks.

[dcrdev 255]

[Guest plexman]

I managed to reproduce the problem on firefox Quantum 100% of the tests. Just going to the dashboard and back to the home page returns the home page unclickable as said before.

 

EDIT: Tested both behind NGINX reverse proxy and connecting directly to the web app through port 8096. Both the same results.

Edited December 13, 2017 by plexman

[dcrdev 255]

Just to confirm also -

 

I have tested with and without my Apache reverse proxy - same results.

 

Also I have tested with/without my adblocker - no other browser extensions are installed.

[ax3l 7]

I managed to reproduce the problem on firefox Quantumm 100% of the tests. Just going to the dashboard and back to the home page returns the home page unclickable as said before.

 

EDIT: Tested both behind NGINX reverse proxy and connecting directly to the web app through port 8096. Both the same results.

Same Issue with Firefox quantumm here.

[dcrdev 255]

Just tested on a Windows 7 client with chrome and still have the same issue.

[Luke 42077]

It's resolved for the next release, thanks.

[Guest plexman]

Updated to 3.2.60.0 and the problem is solved (after a couple of tests to be sure). Thanks again team!

[dcrdev 255]

Yep I can confirm this has been fixed also.

[Luke 42077]

Thanks for the feedback m