jasondeb17 2 Posted November 21, 2017 Posted November 21, 2017 Just installed v2.9.5 on Win 10 and has now hung up 3 different times in less that 10 minutes. This had not happened at all with the previous version. Is there a way I can rollback to the previous release?
Luke 42077 Posted November 21, 2017 Posted November 21, 2017 Hi, where and when does this happen? Thanks
jasondeb17 2 Posted November 21, 2017 Author Posted November 21, 2017 First time it hung up I was browsing the Guide and I resized the window. The process hung up and never came back, had to be killed with Task Manager. The window just never repainted. The second time I did this sequence. Guide->Watch Live Channel -> Guide -> Back Arrow (Hang) Third time I clicked a show on the Guide, but then before the channel loaded, while the 'spinner' was up, I hit the 'back arrow' in the top left. At that point the window stops being able to resize and take mouse input. I can nav the Guide with the keyboard, but the mouse is dead. The server seemed to be fine this entire time as I was able to browse and playback through an android tablet with no issues. If there's a way to capture client logging/debugging I'm happy to do it.
jasondeb17 2 Posted November 21, 2017 Author Posted November 21, 2017 One more scenario.. I left the app running with the guide up after configuring a recording a few days away. It was showing the slide show of my library when I re-activated the window. The guide still works to scroll around, but the 'back' arrow on top left doesn't do anything. I can tune a channel and then get back to the guide, but I can't get off the guide page using the back 'arrow'. I was able to 'escape' from the guide by clicking the user icon on top right, then 'Home'. Once I do that then I can get in and out of the guide again. It's also grinding away at 40% of CPU while it's doing nothing.
Luke 42077 Posted November 21, 2017 Posted November 21, 2017 Can you try restarting the app and see if the issue persists? thanks.
jasondeb17 2 Posted November 21, 2017 Author Posted November 21, 2017 It does not persist, however, it is reproducible in at least one form. It took me a while to replicate it and then narrow it down. I finally found a case where it happens every time. Since I am using other apps on my desktop -- I realized it was related to being in the habit of double-clicking things. If I open the Emby Theater app and go to the guide, then double-click the channel in the guide that I want to watch (in this case I happened to use Channel 2) the channel will get tuned, but the mouse will then not work. The keyboard will work for moving focus, but I couldn't find any way to exit back to the guide. Using the keyboard, however, turned up another issue. If I use the standard Windows quit-app combination of Alt-F4 -- after the mouse dies, then the tuner is not released on the server. The app quits just fine, but the tuner is still in use at the server. If I don't happen to double click on the guide then things work normally and even the Alt-F4 works fine and the tuner is released.
Luke 42077 Posted November 22, 2017 Posted November 22, 2017 Ok thanks I will test that double click scenario.
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