David11917 0 Posted November 20, 2017 Posted November 20, 2017 I am trying to uninstall Emby Server from windows Server R12 r2 and it won't uninstall. It has made every OS that I've installed it on unstable, reboot, freeze. I need to get this off my system! I'm getting the message: The following feature couldn't be installed: .NET Framework 3.5 (includes .NET 2.0 and 3.0) Any help would be greatly appreciated!!! thanks
Luke 42077 Posted November 20, 2017 Posted November 20, 2017 Hi, I've never seen that one before, but there is a different issue with the uninstaller that we have resolved for the next release of emby server. Can we please look at the problem you are having though, because I'll bet we can help you resolve it. Thanks !
David11917 0 Posted November 20, 2017 Author Posted November 20, 2017 Which problem? Emby has not worked for me. It has restarted my MacBookPro twice for no apparent reason. And that's just being logged in via Chrome. The server is installed on a Windows server and has had to be rebooted twice already (I installed this last night) It's also prevented internet access from other computers until I shut down the server. Once the server is off, I have internet access from my other devices. This program appears to have many bugs that make it unusable for me. I would like to get it off my server. thanks for your help
Luke 42077 Posted November 20, 2017 Posted November 20, 2017 We're happy to help if we can go over an example and look at the server log: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Sometimes a configuration change is all it takes. Around when have your problems occurred?
David11917 0 Posted November 20, 2017 Author Posted November 20, 2017 I would just like to uninstall it.
David11917 0 Posted November 20, 2017 Author Posted November 20, 2017 How do I get this off my system???
Luke 42077 Posted November 20, 2017 Posted November 20, 2017 Please try again with the next release of emby server, thanks.
David11917 0 Posted November 20, 2017 Author Posted November 20, 2017 when will it be released? This is killing my network, computers, internet access.....
Luke 42077 Posted November 20, 2017 Posted November 20, 2017 Hi, we aren't able to offer release dates, but the easiest thing to do right now is just not start the application. Thanks.
petebocken 0 Posted June 28, 2018 Posted June 28, 2018 I cannot remove Emby Server from the Windows 10 Apps & Features (apps uninstall). I shut down Emby, clicked Uninstall here and remove all traces in the uninstaller app. However, the app still remains in the Apps & Features. If I click uninstall again, I get this error.
Luke 42077 Posted June 28, 2018 Posted June 28, 2018 Hi, that's strange. What you could try to do is install from the website on top of your existing install, and then try to uninstall after that. Thanks.
petebocken 0 Posted July 8, 2018 Posted July 8, 2018 I've tried that several times. I've tried reinstalling, then uninstall from Windows Apps & Features (selecting remove all traces). Uninstaller says Uninstalled. I've also made sure to go into the Emby Dashboard and shut down first. Hi, that's strange. What you could try to do is install from the website on top of your existing install, and then try to uninstall after that. Thanks.
ebr 16169 Posted July 9, 2018 Posted July 9, 2018 I've seen this happen in Windows back to XP. The uninstall works but Windows doesn't clean up its internal database properly and leaves the entry in the programs section. Can you confirm if the program was completely uninstalled?
petebocken 0 Posted July 9, 2018 Posted July 9, 2018 Yup, the uninstaller says it completes. I don't see it under user appdata roaming. Not in the start menu. I've seen this happen in Windows back to XP. The uninstall works but Windows doesn't clean up its internal database properly and leaves the entry in the programs section. Can you confirm if the program was completely uninstalled?
Luke 42077 Posted July 9, 2018 Posted July 9, 2018 @@Happy2Play, back on the original topic of uninstallation, if you have a chance to test this it would be appreciated. Thanks.
Happy2Play 9780 Posted July 9, 2018 Posted July 9, 2018 @@Happy2Play, back on the original topic of uninstallation, if you have a chance to test this it would be appreciated. Thanks. Emby uninstalls fine, but remains in Apps and Features as shown in post 11. This was a uninstall of a current beta on Windows 10.
Happy2Play 9780 Posted July 9, 2018 Posted July 9, 2018 (edited) The "\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Emby Server" entry remains after the uninstall process Edited July 9, 2018 by Happy2Play
drashna 47 Posted July 10, 2018 Posted July 10, 2018 Running the Microsoft FixIt Tool would most likely fix this as well, without having to manually edit the registry. https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
petebocken 0 Posted July 10, 2018 Posted July 10, 2018 Tried this and it doesn't list the app as being installed. If you select that it's not listed, it asks for a product code in curly brackets. Running the Microsoft FixIt Tool would most likely fix this as well, without having to manually edit the registry. https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed
Happy2Play 9780 Posted July 10, 2018 Posted July 10, 2018 Looks like that fixit tool only looks at local machine not current user.
flyingblindonarocketcycle 0 Posted January 5, 2019 Posted January 5, 2019 Has there been any forward motion on this issue? I tried emby on a laptop and then decided to install it on a server in the basement. now I can't get emby out of the apps list on my windows 10 laptop.
Luke 42077 Posted January 5, 2019 Posted January 5, 2019 What happens when you try to remove from add remove programs?
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