ShieldTV Transcoding content it shouldn't

[Carlo 4561]

Wondering if anyone is having problems with the ShiedTV app wanting to transcode content that it doesn't need to transcode?

 

My whole library is setup as MP4/H.264/AAC and everything I try and play transcodes in Emby.

 

Thanks,

Carlo

[Luke 42078]

hi @@cayars, can we please look at an example? Please attach the information requested in how to report a media playback issue. Thanks !

[Carlo 4561]

ShieldTV server log files sent:  cayars

 

Movie Name: (500) Days of Summer (2009)

 

Attached are the two log files.

 

Problem is that the file is transcoding when it should be able to play without transcoding.  In plex all media will direct play since all media has been converted to a format that is playable on all devices.

 

Transcode.txt

Server-Log.txt

[ebr 16174]

Hi.  Try refreshing this item with the web app and then play it again on the Shield.