Emby is skipping a folder full of movies

[Finallygreen 1]

Hello!

 

So, I have several different movie folders on a server...many of them have a structure like this:

 

MOVIES/DVD

MOVIES/FILES

MOVIES/BLURAY

 

I have successfully added a few MOVIES shares from the server, and despite things looking different in the subfolders (DVDs and Blurays are folders with the movie name, and the FILES subfolder has individually named movie files in one folder...per standard Kodi naming schemes), Emby manages to figure it all out. 

 

For some reason, I just tried to add another such MOVIES folder, and for some reason, Emby completely fails to pick up the movies in the BLURAY folder. It successfully finds and makes entries for the DVD's and FILES, but it created ONE entry for the entire BLURAY folder (it actually has 29 movies in 29 properly named folders inside)...and that entry was a bad scrape as well.

 

In previous cases, where DVD and BLURAY subfolders are concerned, Emby puts the nfo and artwork right inside the movie's folder next to it's BDMV folder. In this case, it created just one NFO in the root of the BLURAY folder (not inside an actual movie folder) and moved right past the folder.

 

Any ideas what would cause this and how I can fix it?

[Luke 42079]

Hi, can you show us the contents of that bluray folder? thanks.

[Finallygreen 1]

[Luke 42079]

Is that the complete contents, or just a sampling?

[Finallygreen 1]

that's everything....minus the one NFO file that Emby put there for a movie I don't have. I've already deleted that.

[ebr 16184]

that's everything....minus the one NFO file that Emby put there for a movie I don't have. I've already deleted that.

 

Okay, that's a clue.  Emby thinks the parent folder is a movie.

 

Usually that happens because there is a stray video file at that level.  You are 100% sure there isn't?

[Finallygreen 1]

OK...so it just did it again on the next folder I tried to add...

 

Share again had subfolders of "DVD", "BLURAY", and "FILES"...this time, the failure happened on both the BLURAY and DVD folders ("FILES" processed as expected)...

 

with the BLURAY folder, it did not properly scan in any of the movies....it instead created one entry titled "ayngaran digital musical bluray 1" (not only something I don't have, but this is the exact same title it used on the folder that failed yesterday)....and in metadata manager, the path happens to be the FIRST movie in the folder (in yesterday's example, as you'll note in the screenshot, the path was ".../MOVIES/BLURAY/Creepshow (1982)". Emby also created an NFO in the root of the BLURAY folder (called BLURAY.nfo, so yes, Emby clearly thinks the BLURAY folder is one movie, despite there being no stray files in the root of BLURAY), and the NFO details are for the aforementioned "ayngaran digital musical bluray 1".

 

similarly with the DVD folder, Emby created one metadata entry for something called "That Baby DVD" (don't have that), it created a VIDEO_TS folder in the root of my DVD folder and placed VIDEO_TS.nfo inside that folder with the information for "That Baby DVD". It scanned nothing else. 

 

Clearly in both cases, Emby is mistaking the root folders for full movies. If it helps, I'll also point out that I'd added many of these folders last weekend (before updating to the latest version of Emby Server) without this happening...

[naeonline 27]

Sounds like you are adding in the main root folder (MOVIES; blue arrow) to the library instead of the individual root folders of your movie types (BLURAY, DVD, FILES; red arrows).  You want to do the latter only for a movie library.

[Finallygreen 1]

Well you're absolutely right....I did add the root MOVIES folder to the library... Only because I'd already done it several times prior and it managed to figure it all out (something I found to be quite impressive).

 

Not sure what would cause it to work sometimes and not others, but if the answer now is to remove that MOVIES folder and add the subfolders instead, that's not such a big deal.

 

So let me ask... When I remove the folder will Emby remove the entries but leave the nfo's, remove both, something else? And when I go to re-add the subfolders whose contents had already been properly scanned (FILES), what will happen there?

[Luke 42079]

if using the movies content type then you should be able to do it either way.

[Luke 42079]

can you show us screenshots of what you see in emby? i am having a hard time visualizing this. thanks.

[Finallygreen 1]

I think this is what you're after....a view of things in the metadata manager.

 

You'll see that there's several DVD and BLURAY folders that have previously been added by me simply adding the root MOVIES folder....then you'll see 2 stray entries....the 2 I've described earlier.  The one that says "Creepshow" originally had the same title and metadata as the other stray....it's only changed to Creepshow because I clicked "Identify" and fixed it when I saw it was pointing to the Creepshow folder (didn't solve anything, of course)

 

[Luke 42079]

so is everything actually OK except for the display titles?

[Finallygreen 1]

no....where there should be 2 more directories full of movies, there are 2 database entries representing titles I don't even have. The scan took the DVD folder to be one movie and the BLURAY folder to be one movie and came up with "ayngaran digital music library" for them both.

[Happy2Play 9781]

Are there any loose files inside your Bluray and DVD folders?

[Luke 42079]

Are you sure it did that? how are you determining that? it looks like to me those are all your movies but they're just named dvd, files, etc.

[Finallygreen 1]

OK maybe I'm not explaining correctly....

 

where you're seeing BLURAY and DVD in my screenshot, those are successes...those are instances where I gave it "MOVIES" and it processed "MOVIES/BLURAY", "MOVIES/DVD" and "MOVIES/FILES" correctly...and all those instances you see in the screenshot are full of movies that you'd see if I clicked on them. It's the 2 strays that don't belong...and the "BLURAY" and "DVD" folders that Emby failed on did NOT get entered into my library. Drawing back to the screenshot....my "\ten\MOVIES\BLURAY" folder is full of movies that never got entered into my library, because Emby got to the first movie in the folder (Adventures in Babysitting, as shown in screenshot), failed because it took the entire \ten\MOVIES\BLURAY folder to be one movie, dropped a BLURAY.nfo in the root of the directory and moved on.

[Finallygreen 1]

@@Happy2Play I looked into that but it didn't seem to make a difference. Since these rips are right off of the discs I own, some do have a filmindex file, or a PS3_UPDATE folder (2 random examples of things you sometimes see in Bluray folders)...but:

 

1. The first Movie in each of the directories that failed to process (which is where the 1 entry in the metadata manager that Emby creates for those failed directories points to, like Creepshow and Adventures in Babysitting above) had no such files....just BDMV and CERTIFICATE folders.... and

 

2. In at least one instance of a failed disc-based directory, I managed to find that NONE of the movies had any such unusual files....JUST BDMV and CERTIFICATE folders for Bluray, and VIDEO_TS and (occasionally) AUDIO_TS for DVD's.

[Happy2Play 9781]

Have you tried "Unset" content type?

[Finallygreen 1]

I already have an unset library (I call it miscellaneous)... Didn't really think to use that as a solution since it's only movies in the folders this happened with.

 

I've already gone ahead and removed the MOVIES folders and readded the subfolders individually and that seems to have done the trick. Just thought it was odd that it worked several times for me before failing, and wasn't sure if the update I did to emby server in between the successful attempts and the failed attempts has anything to do with it.

Edited November 9, 2017 by Finallygreen

[Happy2Play 9781]

You would have to show the entire folder structure and content of a specific example as I still can't picture your issue.  Yes there is a issue at some point of your structure.

[Luke 42079]

yea let's take a look at the lower levels, thanks.