Avatar [Movie] - stutters regardless of platform

[legallink 187]

I've been trying to play Avatar both locally on a wired connection and remotely, and it stutters and is unwatchable.  I have both an MKV and MP4 file on the server, both play fine outside of emby.

Thoughts?

Server log attached.  An ffmpeg log was not created when I tried to play it on either the apple tv and the web app.

server log -avatar.txt

[Luke 42080]

That means it is direct playing, so try lowering the in-app bitrate to have it transcode.

[ebr 16185]

Extremely high bitrate...?

[Guest asrequested]

I'd like to see the file details.

[Happy2Play 9782]

My guess Old FFMPEG on net framework build.

C:\Users\Setup\AppData\Roaming\Emby-Server\ffmpeg\ffmpeg-20161201-89092fa-win64-static\bin\ffprobe.exe

New net core build has ffmpeg packaged in system folder.

 

 

All net framework updates remain net framework via auto update, until specified date.  I recommend using installer from download page to update to the latest and greatest net core releases.  Nothing will be lost (at least in my case nothing was on my production server).

Edited November 3, 2017 by Happy2Play

[Luke 42080]

It's direct playing so I think the bitrate is just too high

[legallink 187]

How can the bitrate be too high? On local lan it is hard wired, and an mkv can’t direct play on an Apple TV I thought? On the remote web app, I’m not sure what the bit rate was set at. It could be too high although nothing else stutters on the devices. If it was too high a bit rate other files would stutter wouldn’t they?

[Happy2Play 9782]

If I am reading the log correctly you are playing through your WAN though.

2017-11-03 14:02:44.361 Info App: RemoteClientBitrateLimit: 15000000, RemoteIp: xxx.xxx.xxx.xxx, IsInLocalNetwork: False

Edited November 4, 2017 by Happy2Play

[ebr 16185]

How can the bitrate be too high? On local lan it is hard wired, and an mkv can’t direct play on an Apple TV I thought? On the remote web app, I’m not sure what the bit rate was set at. It could be too high although nothing else stutters on the devices. If it was too high a bit rate other files would stutter wouldn’t they?

 

We meant the bitrate of the content itself.  That movie has a notoriously high bitrate.  If you ripped it straight with no compression it may just be more than the Apple TV can handle.