No DTS sound for this particular movie

[Pirlo1966 22]

Server 3.2.35.0-3

Shield Android TV 1.4.61g

 

No sound, not even after pushing playback correction.

 

Transcode log attached

 

 

 

Transcode log.txt

[mastrmind11 722]

Are you using hardware acceleration?  If so, try without and report back.

[ebr 16174]

Can your setup handle Dolby Digital okay?

[Pirlo1966 22]

Are you using hardware acceleration?  If so, try without and report back.

 

Is there a setting for hardware acceleration in the android TV app? Cannot check right now but cannot recall having seen such an option.

[Pirlo1966 22]

Can your setup handle Dolby Digital okay?

 

Yes it can. The same movie plays flawlessly with external player kodi or spmc.

[mastrmind11 722]

Is there a setting for hardware acceleration in the android TV app? Cannot check right now but cannot recall having seen such an option.

The setting is server side.

 

Sent from my SM-G950U using Tapatalk

[Pirlo1966 22]

The setting is server side.

 

Sent from my SM-G950U using Tapatalk

 

 

 Found it. Hardware accelaration was already set to 'none'.

Edited November 1, 2017 by Pirlo1966

[ebr 16174]

Does it play with the web app (although it will not be transcoding to DD)?

[Pirlo1966 22]

Yes it plays with DTS sound in webapp

 

[ebr 16174]

Well, it isn't playing the DTS track.  It is getting converted probably to 2-channel AAC.

 

So, something is failing with ffmpeg converting it to DD or something is failing with your system rendering that audio.

 

What happens if you use the playback correction in the app?

[Pirlo1966 22]

Playback correction did nothing. That audio is rendered on my system without problems with kodi.

[ebr 16174]

Playback correction did nothing. 

 

Did nothing?  Meaning nothing happened when you selected that option?  It didn't re-start the stream?

[Pirlo1966 22]

Sorry, yes it did restart the stream but nothing was different and there was still no sound.

[ebr 16174]

Okay, try it a second time to see if anything changes.  Then, after you've done that, please post all the ffmpeg logs that were generated.  Thanks.

[Pirlo1966 22]

Here you are

Log 1.txt

Log 2.txt

Log 3.txt

Log 4.txt

[ebr 16174]

Here you are

 

Those logs were created by repeatedly selecting "Playback Correction..." and "Yes" in the same playback session?

[Pirlo1966 22]

Probably. Is what you asked for, not?

 

If I misunderstood let me know what you meant.

[ebr 16174]

Probably...?

 

Did you start the item, confirm no audio and then select "Playback Correction...." and then "yes" wait for it to re-start, confirm no audio and then select "Playback Correction..." again a couple more times?

 

After a couple of times, it should have stopped playback altogether and told you there were too many errors.

 

Is that what you did and what happened?

[Pirlo1966 22]

From memory (am an old man): started the movie > no sound > pushed playback corrrection > selected yes > stream restarted > still no sound > pushed playback correction > selected yes > stream restarted > still no sound and I thnik I did it even a third time. No errors but also no sound :-)

[ebr 16174]

Okay, thanks.  It should have progressively tried with less and less capabilities but it doesn't appear to have done that.  I'll take a look.