Intel / Hardware Transcoding

[Guest asrequested]

Is your playback working, now?

[jangle 1]

Doofus,  unfortunately not when I enable hardware acceleration, any ideas?

[Guest asrequested]

OK, so reproduce the issue again, and post the the transcode log. Let's see if it's even using QuickSync.

[jangle 1]

Good Evening, undertaking the process now.

[Guest asrequested]

Post the server log, too. In case Luke needs to see why it isn't being used.

[jangle 1]

Log file with QuickSYnc Hardware Enabled.

ffmpeg-transcode-0c2f5196-8d5a-468b-82ec-7d1e28956c63.txt

Edited November 1, 2017 by jangle

[jangle 1]

System Log

server-63645162114.txt

[Luke 42078]

file:Y:\TV Shows\Only Fools and Horses\Series 0\Only Fools and Horses - Special 4 - Thicker Than Water.mkv: No such file or directory

[jangle 1]

That is weird I am sure it was running.

 

I undertook the same process with hardware enabled and have the following log and it was defiantly playing.

server-63645244099.txt

[Luke 42078]

I undertook the same process with hardware enabled and have the following log and it was defiantly playing.

 

Does that mean success now?

[Luke 42078]

As far as the file error - is that a mapped network drive that you setup in windows? If so then we highly discourage using mapped network drives. Instead just use the original network path. Reason being windows will disconnect mapped drives when idle and that is why that error occurred.

[Guest asrequested]

I have a feeling it's just not working with that GPU. I can only speculate as to why.

[jangle 1]

Ok I will adopt UNC patch direct.

 

The picture is still crackling unfortunately.

 

I can see the FFMPEG.exe process hitting 60% cpu.

[Guest asrequested]

Ok I will adopt UNC patch direct.

 

The picture is still crackling unfortunately.

 

I can see the FFMPEG.exe process hitting 60% cpu.

 

Post another transcode log, that last one has no data.

[jangle 1]

Log file attached after enabling hardware acceleration and watching a pixelated episode.

ffmpeg-transcode-4b619317-f9de-4418-b152-828fb04dd27b.txt

[Guest asrequested]

Ok, so now we see QuickSync being used. You have decoding also enabled. Try turning that off, and only use encoding.

Stream #0:0: Video: mpeg2video (Main), yuv420p(tv, top first), 720x576 [SAR 16:15 DAR 4:3], 25 fps, 25 tbr, 48003.07 tbn, 50 tbc (default)
    Stream #0:1(en): Audio: ac3, 48000 Hz, stereo, fltp, 256 kb/s (default)
    Stream #0:2(en): Subtitle: dvd_subtitle, 720x576
Stream mapping:
  Stream #0:0 -> #0:0 (mpeg2video (mpeg2_qsv) -> h264 (h264_qsv))
  Stream #0:1 -> #0:1 (ac3 (native) -> mp3 (libmp3lame))

[jangle 1]

Apologies but unsure on the setting you are referring too, could you point me in the right direction?

 

Thank you for your assistance it is appreciated.

[jangle 1]

Ok I now understand and updated the configuration and will advise.

[Guest asrequested]

Just to be clear, disable the options in the red box