Music file do not play

[Wetpaws 2]

Hi Having problem with music not playing on anything through server after upgrade to 3.2.34.0

Server Log.txt

[Luke 42078]

Hi there, can you please discuss the problem? What exactly is happening? What Emby app are you trying to play from? Thanks.

[Wetpaws 2]

when I try to play from my computer running the server the music file  is displayed then I see the circle display trying to load a play bar appears at the bottom of the screen but no sound after a few seconds like 10 it drops to the next song in the album. No sound this will continue if I don't stop it. I tried to play music on my smart phone samsung S8 Plus no sound but scrolls very fat like 1 song a second. Nothing plays on music    

[Wetpaws 2]

Thanks for your Help Luke, I also do not receive email that there was a reply to my problem.

[Luke 42078]

Thanks for your Help Luke, I also do not receive email that there was a reply to my problem.

 

You have to click "follow this topic" at the top of this thread.

[Luke 42078]

It doesn't look like we have media info for these titles. try going to the album in the web app and using the 3-dot menu to refresh the album.

[Wetpaws 2]

I tried that I also removed all music from server so nothing was there, Then I reinstalled my music files took a while for all my albums to load i have a large collection still not working. It was working before the upgrade. Do you think I have to uninstall everything and start over?

[Wetpaws 2]

I mean remove the complete server and all my TV, movies, and music

[Wetpaws 2]

TV and Moves are woking fine

[Luke 42078]

No. try going to the album in the web app and using the 3-dot menu to refresh the album. if the issue persists, provide the server log from that. thanks.

[Wetpaws 2]

error log.txt

[Luke 42078]

That log is missing the refresh that i asked you to do.

[Wetpaws 2]

take 2.txtI tried again Luke I hope I am doing as you requested

[Luke 42078]

Bad ffprobe build:

2017-10-28 02:15:31.262 Info HttpServer: HTTP Response 204 to ::1. Time: 13ms. http://localhost:8096/emby/Items/6391b000833de4e72a3e2e9b701ee5f8/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true 
2017-10-28 02:15:31.527 Error App: Error in ffprobe
*** Error Report ***
Version: 3.2.34.0
Command line: C:\Users\Wayne S\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe C:\Users\Wayne S\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe C:\Users\Wayne S\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe C:\Users\Wayne S\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe C:\Users\Wayne S\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe
Operating system: Microsoft Windows NT 6.2.9200.0
64-Bit OS: True
64-Bit Process: True
User Interactive: True
Processor count: 12
Program data path: C:\Users\Wayne S\AppData\Roaming\Emby-Server
Application directory: C:\Users\Wayne S\AppData\Roaming\Emby-Server\System
System.ComponentModel.Win32Exception (0x80004005): The specified executable is not a valid application for this OS platform.

Delete this folder:

C:\Users\Wayne S\AppData\Roaming\Emby-Server\ffmpeg\20160410

Restart the server, then try everything again, including refreshing. Thanks.

[Wetpaws 2]

Hi Luke Thanks again for your help

I now get some albums to play but not all after I deleted the file 20160410 there was 1 other file in that folder

[Luke 42078]

Try refreshing them.

[Wetpaws 2]

I have tried refreshing the music folder goes to 90% and stops most songs or albums dont play its a very large collection I can see that my nas drive that has the music collection on it is being accessed the collection does not show all artists and albums and most don't play. when I try to play an album that is not working it tries to play and then goes down a list and even some songs are shown at random and some do play 

[Luke 42078]

new server log? thanks.

[Luke 42078]

also, how exactly did you refresh them?

[Wetpaws 2]

I reset from the home screen right click on music box choose from drop down list to refresh  it goes to 90 % and stops here I also tried the three dots on an album refresh

take 3.txt

[Luke 42078]

Did you select the option in the dropdown to replace all metadata? you need to do that.

[Luke 42078]

Once you do that, the refresh process should take a bit of time.

[Wetpaws 2]

Yes I did that I will wait and see

[Wetpaws 2]

Ok still not working gave it plenty of time the NAS is not running like before when it was reloading now What

[Wetpaws 2]

Luke the scan does not get above 90% still missing artists and albums tried 3 times