neush1 1 Posted October 25, 2017 Posted October 25, 2017 Ok so you guys were so helpful with my first issue using Emby I figured I'd try again. What do I need to do to enable closed captions for Live/Recorded TV? I can view/record TV just fine through my HDHomeRun Prime but I can't seem to get captioning to work. There's no CC option listed in Emby Theater or in the iOS app. When I try playing a recorded TV show in MPC-HC there's no subtitle track (for captions). However when I record the exact same show through the same HDHomeRun using Windows Media Center and view the .wtv file in MPC-HC the subtitle track is there and captioning works fine. Is there something I need to enable to get Emby to record the closed captioning track? Thanks
Luke 42083 Posted October 25, 2017 Posted October 25, 2017 Hi, have you enabled the realtime recording conversion feature?
neush1 1 Posted October 25, 2017 Author Posted October 25, 2017 No, but I do have "preserve original video & audio" enabled. I also have "enable hardware transcoding" turned on. Could either of those be the culprit?
neush1 1 Posted October 26, 2017 Author Posted October 26, 2017 If I don't use the realtime recording conversion is there something else that could be stripping the captions from my recordings in Emby?
neush1 1 Posted October 30, 2017 Author Posted October 30, 2017 No, but I do have "preserve original video & audio" enabled. I also have "enable hardware transcoding" turned on. Could either of those be the culprit? @@Luke - Any idea why this would be happening? What steps should I be going through to troubleshoot this? Thank you!
Luke 42083 Posted October 30, 2017 Posted October 30, 2017 Hi, we will have a response for you, thank you for your patience. In the meantime i would suggest disabling the recording conversion feature because that will capture the raw original stream as-is. Thanks.
Luke 42083 Posted November 1, 2017 Posted November 1, 2017 @@neush1 can we please look at a playback example? please attach the information requested in how to report a media playback issue. thanks !
neush1 1 Posted November 7, 2017 Author Posted November 7, 2017 @@neush1 can we please look at a playback example? please attach the information requested in how to report a media playback issue. thanks ! Here you go @@Luke, here's my server log. Anything else you need in order to troubleshoot this? Like I said, when I record these same shows using WMC I get closed captions from my HDHomeRun. For some reason when I record or watch from Emby the caption stream is missing. Log.txt
Luke 42083 Posted November 7, 2017 Posted November 7, 2017 @@neush1 can you attach the corresponding ffmpeg log? thanks.
neush1 1 Posted November 7, 2017 Author Posted November 7, 2017 @@neush1 can you attach the corresponding ffmpeg log? thanks. Here's the ffmpeg log @@Luke. Thank you very much for looking into this for me! ffmpeg_log.txt
Luke 42083 Posted December 3, 2021 Posted December 3, 2021 @neush1 Universal closed caption support is coming:
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