andcbii 12 Posted October 17, 2017 Posted October 17, 2017 I've paid for emby Premiere. I see the badge in the server settings why do i keep getting this annoying pre-roll ad for signing up for emby premiere. It's really annoying. The worst part is having to wait 10 seconds. I really dislike this kind of promotion/marketing. Emby: Version 3.2.33.9 beta Synology Model: RS3412xs DSM: 6.1.3-15152 Update 6
Luke 42077 Posted October 17, 2017 Posted October 17, 2017 Hi, most likely the only reason is the web app on your device is failing to communicate with our admin server. Does your device have an active internet connection? Please note, this is not always needed, only once in a while when it validates. Also - thank you for being a part of the beta testing team.
andcbii 12 Posted October 17, 2017 Author Posted October 17, 2017 The server is connected to the internet.
Luke 42077 Posted October 18, 2017 Posted October 18, 2017 What about the device that is running the web app?
andcbii 12 Posted October 26, 2017 Author Posted October 26, 2017 I'm not sure if time (just waiting) or the newest beta fixed my issue. But everything seems to be working now.
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