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Backdrops not displaying


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daniel.bmyer
Posted

Maybe I have this wrong but when I hit enter on a tv show or movie from the main listing, shouldn't I see a backdrop?  I clicked the multidot option and went to Images, and I can see the tv show or movie has a backdrop, banner etc but for some reason, it's just not showing...

 

Is there an option I have to select somewhere to enable?

Posted

Didn't you have a previous topic about images not loading? I wouldn't be surprised if they are just slow to load.

daniel.bmyer
Posted

Well, all my images are now showing...ok maybe I'll leave ET on a tv show for awhile and see if it loads...

daniel.bmyer
Posted

Nope definitely not loading.  I have some shows on my local drive and some on my server.  None are loading regardless of where they are stored.  I can see the images in the actual folder.

 

As well, shouldn't it display as a screensaver?  If I enable the screensaver from within Windows I get the Windows screensaver.  I don't get anything specific for ET even though I have the option checked under Display options.  I tried turning off Windows screensaver but nothing happens within ET.

Posted

The app needs to be idle for several minutes before you will get a screensaver. As far as the backdrops go, please attach the information requested in how to report a problem. thanks.

daniel.bmyer
Posted

Playing around I managed to get the screensaver working but still no backdrops. What's odd is that when I go to the server I can see the backdrops.  Just not on ET.  I'll check out the link

daniel.bmyer
Posted

Well, here's the server log and some screenshots.

 

First screenshot is from the server and is from a movie, the second screenshot is of a tv show on the server.  As you can see both show a backdrop. The third screenshot is of ET, same tv show as second screenshot but contains no backdrop.  I let it sit there for 30min and nothing showed up.  I even made sure my drive wasn't sleeping and went to the drive and opened a file on it.  Still nada.

59d93a8aacd57_EbmyServerBD.jpg59d93aab8f986_LocalMediaBD.jpg59d93acc31e74_ETLocalMediaBD.jpg

EmbyLOg.txt

daniel.bmyer
Posted

Oh and here's a screenshot of the images

59d93c7e362af_images.jpg

daniel.bmyer
Posted

I discovered the problem.  The backdrops don't work with the Apple TV theme.  As soon as I change it to any other theme, the backdrops show up.  Must be a bug in the Apple theme.

Posted

Correct, it's not really a bug it's just the design of the theme right now.

daniel.bmyer
Posted

Ahh it's a feature and not a bug... :P

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