Images missing after upgrade 3.2.26 -> 3.2.33

[cyr 1]

Most of my images (posters, actor portraits etc) have gone missing after upgrading to the latest version, specifically it seems to apply to anything added before 2016-10-18 (I may have upgraded emby on that day, but I don't know for sure). For me that is ~1000 movies and I have changed many images from the defaults so I don't want to rescan the library to try and fix it. For now I've rolled back to a snapshot with the old emby version (3.2.26).

 

I run the linux version, but I don't know if this is platform related in any way so that's why I'm posting in the general section.

[mrkillit 5]

I'm having the exact same issue. Upgraded two days ago to the latest version (3.2.33.0) and almost all cover art images are gone. Also, for movies with missing cover art, searching for new images under the Edit Images section shows no results. However, all newly added movies show cover art. I removed one of the movies that was missing cover art and re-added it and the cover art shows up and I can finder new images for it again.

 

Hoping there is a way to fix the issue without having to recreate the libraries.

 

Thanks

[Happy2Play 9785]

You need to post a server log but it sound like unidentified media if no images are founded when searching for new ones.

 

Both posts sound like something happened to your library.db.

[cyr 1]

I can fix my problem simply by reinstalling the 3.2.26 deb, so there doesn't seem to be anything wrong with my database.

 

I specifically tried opening on the images in a separate browser window, after upgrading I got the message "<movie title> does not have an image of type Primary", and errors in the log (attached).

 

 

Log404.txt

[cyr 1]

I dug around /var/lib/emby-server a bit (not knowing anything about the database format).

 

The example image I checked does exist in disk (/var/lib/emby-server/metadata/library/fd/fdc47fe26b9a075c43774431eabde485/poster.jpg) but isn't referenced in the database, unlike newly added movies...  I think.

 

Was there a change in the database a year ago to include references to images instead of hard-coded paths, and recently some fallback code was removed? Is there some command I can run to manually update the database format?

[Luke 42089]

Was there a change in the database a year ago to include references to images instead of hard-coded paths, and recently some fallback code was removed?

 

It's likely that something along these lines has happened. What if you try refreshing one of these titles manually using the 3-dot menu from the detail screen?

[mrkillit 5]

Refreshing metadata using the 3-dot menu on an individual title does bring the images back. At least in my case this worked

Edited October 18, 2017 by mrkillit

[Luke 42089]

@@mrkillit, thanks for the info.