Trancoding like it never Transcoded Before

[stratumorien 10]

Almost everything I play transcodes... where almost everything in my library at one time used to direct play...

Playback even though transcoding keeps spntaneously going dark (black) or freezes requiring user to exit playback and restart...

 

 

 

Attached are logs from this evening.

 

 

 

 

 

 

server_log.txt

transcode1.txt

transcode2.txt

transcode3.txt

transcode4.txt

transcode5.txt

[stratumorien 10]

My wife described starting... freezing... restarting <repeat> hence logs are spams of the same 'curious George file'

[Happy2Play 9780]

What client?

[Luke 42078]

This is android tv. Looking at one example it tried to direct play but the player reported an error with the file so it automatically switched to transcoding.

 

If you can go through the process to submit an in-app log then @@ebr can offer some insight. You can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[stratumorien 10]

Thanks, I haven't had time to address this but reproduced the app crashes. yesterday between 3pm and 3:30pm Eastern time I sent two logs via Android TV app. Playback of some media is causing Emby app to crash "Emby is not responding".

 

Thanks in advance @@ebr

[ebr 16174]

 yesterday between 3pm and 3:30pm Eastern time I sent two logs via Android TV app.

 

Hi, can you please provide:

 

 

 Then add the following information to your report in the forum:

 

• Exactly what you were doing and what happened.  Include the name of whatever you played if it is a playback problem
• The time you sent the log
• The name of the Emby user on the local server that was logged in at the time

 

Thanks.

[stratumorien 10]

Playing a .avi video DuckTales. Between 3 and 3:30pm 10/14. Local user logged was TV

 

I can repeat today if you need specific time or can't find log

[mastrmind11 722]

Try renaming the file to .mp4.  AVI's are problematic in general.

[ebr 16174]

Playing a .avi video DuckTales. Between 3 and 3:30pm 10/14. Local user logged was TV

 

I can repeat today if you need specific time or can't find log

 

The player is throwing an out of memory error.

 

Do you have a lot of other apps going at the same time?

[stratumorien 10]

No, only app running. Nvidia Shield is main family room TV client. all it runs... Doesn't happen with other videos. .mkv etc.

 

I feel some media I should just re-encode for more friendly playback.

 

However in the situation of crash, figure just report.

 

Bri