New QNAP Package for Testing

[syplex 4]

I'm seeing consistent stuttering on almost all of my blu ray mkv rips while using 3.2.50.3 and the Apple TV 4th gen (or Apple TV 4K) on my QNAP TS-653A.

 

Some of the videos stutter where the video freezes on a frame for a good half second every few seconds, and others glitch out visually (but the video doesn't stop) around the same frequency.

 

I have hardware transcoding enabled. If I go back to the QNAP version of Emby, using ffmpeg, the problem movies play fine (but near 100% CPU usage).

 

In 3.2.50.3 the movies won't play without stuttering even if I disable hardware transcoding.

 

Attached are my logs. Any ideas?

ffmpeg-remux.log.txt

server-log.txt

Edited December 22, 2017 by syplex

[alucryd 315]

ffmpeg-remux means there is no hardware transcoding. Are you sure you have VAAPI enabled? What render node are you using?

[syplex 4]

Yes, VAAPI is enabled. Render node is /dev/dri/renderD128.

 

Some videos generate ffmpeg-directstream log files. Those ones don't seem to stutter.

[somy 25]

Just want to report that I see the following error several times in the log file:

2017-12-23 14:25:57.192 Error App: Error in TheMovieDb

*** Error Report ***

Version: 3.2.50.3

Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system

/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyS

erver.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -updatepackage emby-server-qnap_{version}_x86_64.qpkg -noa

utorunwebapp

Operating system: Unix 4.2.8.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Processor count: 4

Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata

Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system

System.IO.DirectoryNotFoundException: Could not find a part of the path '/share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata/cache/tmdb-movies2/370646/all-en.json'.

  at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)

  at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)

  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)

  at Emby.Common.Implementations.Serialization.JsonSerializer.OpenFile(String path)

  at Emby.Common.Implementations.Serialization.JsonSerializer.DeserializeFromFile[T](String file)

  at MediaBrowser.Providers.Movies.GenericMovieDbInfo`1.<FetchMovieData>d__7.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

  at MediaBrowser.Providers.Movies.GenericMovieDbInfo`1.<GetMetadata>d__6.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

  at MediaBrowser.Providers.Manager.MetadataService`2.<ExecuteRemoteProviders>d__28.MoveNext()

System.IO.DirectoryNotFoundException

  at Interop.ThrowExceptionForIoErrno(ErrorInfo errorInfo, String path, Boolean isDirectory, Func`2 errorRewriter)

  at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String path, OpenFlags flags, Int32 mode)

  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)

  at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)

  at Emby.Common.Implementations.Serialization.JsonSerializer.OpenFile(String path)

  at Emby.Common.Implementations.Serialization.JsonSerializer.DeserializeFromFile[T](String file)

  at MediaBrowser.Providers.Movies.GenericMovieDbInfo`1.<FetchMovieData>d__7.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

  at MediaBrowser.Providers.Movies.GenericMovieDbInfo`1.<GetMetadata>d__6.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

  at MediaBrowser.Providers.Manager.MetadataService`2.<ExecuteRemoteProviders>d__28.MoveNext()

[Luke 42077]

Thanks. Nothing to worry about.

[somy 25]

Thanks. Nothing to worry about.

 

Hi Luke, thanks! Also another exception which I mentioned my another thread, but I think it is QNAP/Linux related so post here as well:

 

Looked into the log file and found the following error:

2017-12-22 22:04:04.562 Error LibraryMonitor: Error watching path: /share/Multimedia/Karaoke

*** Error Report ***

Version: 3.2.50.3

Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system

/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer

/programdata -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -updatepackage emby-server-qnap_{version}_x86_64.qpkg -noautorunwebapp

Operating system: Unix 4.2.8.0

64-Bit OS: True

64-Bit Process: True

User Interactive: True

Processor count: 4

Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata

Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system

System.IO.IOException: The configured user limit (128) on the number of inotify instances has been reached.

  at System.IO.FileSystemWatcher.StartRaisingEvents()

  at System.IO.FileSystemWatcher.StartRaisingEventsIfNotDisposed()

  at System.IO.FileSystemWatcher.set_EnableRaisingEvents(Boolean value)

  at Emby.Server.Implementations.IO.LibraryMonitor.<>c__DisplayClass38_0.<StartWatchingPath>b__0()

System.IO.IOException

  at System.IO.FileSystemWatcher.StartRaisingEvents()

  at System.IO.FileSystemWatcher.StartRaisingEventsIfNotDisposed()

  at System.IO.FileSystemWatcher.set_EnableRaisingEvents(Boolean value)

  at Emby.Server.Implementations.IO.LibraryMonitor.<>c__DisplayClass38_0.<StartWatchingPath>b__0()

[Luke 42077]

Please make sure to always attach complete emby server logs, thanks.

[Luke 42077]

I've updated the build in the first post with the latest beta release. Thanks everyone.

[somy 25]

Please make sure to always attach complete emby server logs, thanks.

 

Complete server log file attached, thanks in advance and merry Christmas!

server-63649635348.txt

[syplex 4]

Luke, did you get a chance to look at my issue in post 401? I'm still seeing it in the latest 3.2.60.2.

[Luke 42077]

Luke, did you get a chance to look at my issue in post 401? I'm still seeing it in the latest 3.2.60.2.

 

I'm not yet sure. It might be one of those situations where we're stream copying the original video when in fact it should be fully transcoded. That's why forcing the transcode will fix it but it will obviously tax your machine pretty hard.

[syplex 4]

I'm not yet sure. It might be one of those situations where we're stream copying the original video when in fact it should be fully transcoded. That's why forcing the transcode will fix it but it will obviously tax your machine pretty hard.

 

The strange thing is turning off hardware transcoding doesn't fix it. I can only get it to work on the QNAP-built version of Emby. Maybe there's a bug disabling transcoding?

[Luke 42077]

The strange thing is turning off hardware transcoding doesn't fix it. I can only get it to work on the QNAP-built version of Emby. Maybe there's a bug disabling transcoding?

 

Like I said earlier, it is remuxing, so it won't matter whether or hardware transcoding is on or off. That is probably the difference between the two servers. One is doing a full transcode and the other is just doing a remux. The one that does the full transcode is the one that works well for this video, except that it happens to hit your cpu hard.

[syplex 4]

Like I said earlier, it is remuxing, so it won't matter whether or hardware transcoding is on or off. That is probably the difference between the two servers. One is doing a full transcode and the other is just doing a remux. The one that does the full transcode is the one that works well for this video, except that it happens to hit your cpu hard.

 

Ahh ok. I'm comparing two videos, one that works OK and one that doesn't. Logs attached. Let me know if you see anything. Only thing I noticed was the one that doesn't work has more codec/streams embedded. Maybe the remux isn't skipping over all of the subtitle streams?

 

Also, I saw this in the log:

 

EnablePlaybackRemuxing: True

Is it possible to set this to false? If so I could confirm remux is the problem.

Die Hard-Problem.txt

Oblivion-Works.txt

[Luke 42077]

It's probably something specific to that video. Try lowering the in-app bitrate setting to force a full transcode.

[syplex 4]

It's probably something specific to that video. Try lowering the in-app bitrate setting to force a full transcode.

 

I see this same problem in many of my ripped videos. I lowered the bitrate and the video plays back ok, so it must be the remux.

 

Let me know if I can help.

[eric90066 0]

This is a wonderful, official, addition to the qnap library.

 

Does the ssl issue mean we should not configure the emby app to use ssl on the wan side for now?

 

I know when I've tried using emby remotely using the app and ssl, its really slow and unstable.

[Luke 42077]

For now, yes.

[AvengersFan 10]

Happy New Year Emby Team. Thank you for this awesome program.

 

Cheers Mark

[Luke 42077]

The link in the first post has been updated with the latest emby server beta changes. thanks.

[PenkethBoy 2068]

updated with no issues on my 853A

[Th0r_ 0]

TS-451 working fine with this.

 

dont need transcoding at the moment, but when i turn it on CPU went to 100% useage & emby wont work any more

[Jibest 27]

[AvengersFan 10]

Been using the new beta release 3.2.60.11 for about a week or so now. Happy to report No http crashes my end any more.

 

Love your work!

 

Cheers Mark

[Luke 42077]

Thanks for the feedback.

 

However just to set expectations, I would still expect the https crashes to occur, and we're still looking into that. Thanks.