Emby Theater Blank

[jriker1 20]

 I just installed Emby Theater on a WIndows 10 computer that also has Emby Server on it.  Installed the one from the Microsoft Store.  It comes up with a blank screen plus the standard windows minimize maximize close buttons but nothing is on the screen.  Not even a setup asking where Emby is.

 

JR

[Happy2Play 9780]

 I just installed Emby Theater on a WIndows 10 computer that also has Emby Server on it.  Installed the one from the Microsoft Store.  It comes up with a blank screen plus the standard windows minimize maximize close buttons but nothing is on the screen.  Not even a setup asking where Emby is.

 

JR

 

Did you do the loopback fix?

[Guest asrequested]

If you're running Theater on Windows 10, use the desktop version. Much better.

 

https://emby.media/emby-theater.html

[Luke 42078]

I think he is on the desktop version. Maybe he did install from the store but I have never heard of the store version showing a blank screen before. It sounds to me like he might have both installed.

[djumv 0]

Actually guys, I see similar behavior on my Windows 7 build. It’s the desktop version. Blank screen, when I right click the taskbar icon, it comes up with the electron window.

[Luke 42078]

what if you just launch the app from the start menu instead?

 

What could be the problem is that you've either disabled Windows 7 Aero or it has crashed. Try rebooting your machine and updating your graphics drivers. Make sure windows update is up to date. The app depends on Windows 7 Aero being functional and if that's not the case you'll definitely get a black screen.

[djumv 0]

what if you just launch the app from the start menu instead?

 

What could be the problem is that you've either disabled Windows 7 Aero or it has crashed. Try rebooting your machine and updating your graphics drivers. Make sure windows update is up to date. The app depends on Windows 7 Aero being functional and if that's not the case you'll definitely get a black screen.

That's exactly what it was. Aero. Thanks for the prompt and precise help, Luke. I appreciate it!