Update Won't Complete After Update to 3.0.5168.16132

[DarWun 349]

The update to MBServer Version 3.0.5168.16132 completed successfully on the day it was released.  Yesterday, MBServer notified me that a new release had been installed and that I needed to restart.  I clicked on restart and MBServer shutdown.  It did not, however, restart.  I manually restarted it and the version was still listed as Version 3.0.5168.16132.  Once again there was a notification stating that a new release had been installed and that I needed to restart.  After four or five more attempts I was still not able to get the update to complete successfully.  Today I was notified of a new update.  It also would not install.  This time I checked the MBServer update log, and found that the update was being aborted because it was unable to access the directory it was trying to extract the update files to.  It was trying to extract the files to "C:\Users\Dar\System", which does not exist (FYI my user directory is "Dar Wunder" not "Dar").

 

Any suggestions on how to resolve this update issue would be greatly appreciated. 

[ebr 16170]

Did your user name change or has it always been that way?

[DarWun 349]

My user name has always been "Dar Wunder".  All the directory locations listed on the info page accessed from the Dashboard point at directories under "Dar Wunder"  I noticed there is a System directory in the MediaBrowser Folder in my user AppData/Roaming directory.  Is that where the update files are supposed to be extracted to?  I've never had a problem with updates before so I have never bothered to check the update logs to see where they were extracting updates to.

 

While I was typing this, I realized I actually have several system backups that will include MBServer update logs pre-3.0.5168.16132.  Out of curiosity I'm going to look at them to see where previous updates were extracting files.  

[ebr 16170]

Yeah, unfortunately, I think this is due to a change we made to the installer a while back. 

[ebr 16170]

Does the installation from the web site work?

[FrostByte 5392]

I had something similar awhile back after running the setup.exe once from a network drive. I could never upgrade after that because it couldn't find some temp directory to extract its files to. I ended up just hacking the registry for all entries of media browser that looked like it may be causing the problem and then retried from my local machine. There might be a easier solution, but it worked for me.

[DarWun 349]

Does the installation from the web site work?

 

Installation from the web site did work.  Things seem to be back to normal now.  I'll post back if I have similar issues with future updates. 

[ebr 16170]

Installation from the web site did work.  Things seem to be back to normal now.  I'll post back if I have similar issues with future updates. 

 

You will.  At least with the next one.  After that, it should be okay.