freeflight29 2 Posted November 8, 2017 Posted November 8, 2017 (edited) did you make sure to start emby server?Yes it's started. So now I have the old 3.2.25-r1 version working on the nas but too old for the android apps that tell me to upgrade, and then I upgraded emby server is not working.... What can I do? Edited November 10, 2017 by freeflight29
Luke 42077 Posted November 8, 2017 Author Posted November 8, 2017 What version? You mean the one supplied by asustor?
Luke 42077 Posted November 10, 2017 Author Posted November 10, 2017 Does it happen even without using any Emby apps? For instance, what if you just start the server from the asustor console and then do nothing else?
freeflight29 2 Posted November 10, 2017 Posted November 10, 2017 The one provided by asustor is working (excepting too old for apps) With the latest package nothing working. I even can't reach the server web page Does it happen even without using any Emby apps? For instance, what if you just start the server from the asustor console and then do nothing else?
freeflight29 2 Posted November 21, 2017 Posted November 21, 2017 (edited) Hi again, latest news about my AS6404T with emby. i decided to reinstall my AS6404T. The good news is that i could install emby and i have access to the web interface again, but i encounter 2 issues: 1-i have about 150 films but only 37 appears 2-sometimes i lose the web interface but it's seem it happen when i run the scan of multimedia folder. you can find log in attachment, the one i took via the web interface. i you need more information let me know. thanks regards edit: when i try to launch a scan media folder, i lose the webinterface and i have to disable/enable the emby app again on the server to access again to the webinterface of emby Log.txt Log(after i relaunch the emby app).txt Edited November 21, 2017 by freeflight29
Luke 42077 Posted November 21, 2017 Author Posted November 21, 2017 @@freeflight29 has the initial library scan completed yet? if not, then that could be why there are only 37 films showing up. thanks.
freeflight29 2 Posted November 21, 2017 Posted November 21, 2017 (edited) @@freeflight29 has the initial library scan completed yet? if not, then that could be why there are only 37 films showing up. thanks. @@Luke i delete the media folder on the web interface and then i give it the path of my media folder to scan again to see what happen and the result is the same. may i have to do something else? Edited November 21, 2017 by freeflight29
freeflight29 2 Posted November 21, 2017 Posted November 21, 2017 (edited) i check it right now and it's not good the scan start at 90% to 93% and then it stuck. and when i want to refresh the web page i lose the web interface and i have to stop/start the app to the asustor to have the web interface again Edited November 21, 2017 by freeflight29
freeflight29 2 Posted November 29, 2017 Posted November 29, 2017 I reinstall all again, with the latest emby asustor package 3.2.40.0 and only 2-3 films to test. All was good. But by now when I feed my video folder with new film (ten more) the web interface is coming unreachable. I will try to get and post some logs with winscp tomorrow if I've time.
freeflight29 2 Posted December 1, 2017 Posted December 1, 2017 hello, the problem remain the same, i installed the 3.2.40.0 with 2-3 films all was ok. But when i add more films (i tried with new ones) the web interface become unreachable. i have tu turn off and turn on emby on the asustor to have the web interface for few minutes and it become unreachable again... below the logs Thanks for your help Logs.zip
Luke 42077 Posted December 2, 2017 Author Posted December 2, 2017 As a test, can you avoid running a library scan? see if anything else causes it. thanks !
freeflight29 2 Posted December 3, 2017 Posted December 3, 2017 As a test, can you avoid running a library scan? see if anything else causes it. thanks ! The problem is icant reach anymore the web interface. have you i command line i could send to stop the scan library service? thx
Luke 42077 Posted December 3, 2017 Author Posted December 3, 2017 Can you reboot the device, then run the server?
freeflight29 2 Posted December 4, 2017 Posted December 4, 2017 (edited) Can you reboot the device, then run the server? still stuck on the login page. I can't do anything..... server-63648024600.txt Edited December 4, 2017 by freeflight29
michael72 0 Posted December 5, 2017 Posted December 5, 2017 (edited) Hi I´m currently using emby with 2 server, 1xTVS-873 Qnap and 1xAS6404T Asus. In my case I think that the real-time monitoring doesn´t work with the Asus server. In fact it doesnt work at all. I use the settings that the metadata are stored in the same folder than the video files. I´ve waited the entire night and no metadata was added. I´ve used emby latest and currently using the Asustor offical newest emby build. I waited in fact two nights. I go to sleep and in the morning no metadata files were added. (*.jpg & *.nfo) With the Qnap everything works fine?! Please have a look at this problem, I mean realtime monitoring should work after a few seconds (minutes) .... Thanks a lot, Michael :-) I also rebuild the complete library, made a scan and than put one video in a folder. No metadata was added. :-( Edited December 5, 2017 by michael72
Luke 42077 Posted December 5, 2017 Author Posted December 5, 2017 hi @@michael72, please discuss an example and see how to report a problem. thanks !
alucryd 315 Posted December 5, 2017 Posted December 5, 2017 (edited) @@michael72 On QNAP the server runs as root whereas on Asustor it runs as a dedicated emby user. Please make sure that user has write access to your shares if you wish to save metadata locally. Edited December 5, 2017 by alucryd
freeflight29 2 Posted December 6, 2017 Posted December 6, 2017 (edited) Hi I´m currently using emby with 2 server, 1xTVS-873 Qnap and 1xAS6404T Asus. In my case I think that the real-time monitoring doesn´t work with the Asus server. In fact it doesnt work at all. I use the settings that the metadata are stored in the same folder than the video files. I´ve waited the entire night and no metadata was added. I´ve used emby latest and currently using the Asustor offical newest emby build. I waited in fact two nights. I go to sleep and in the morning no metadata files were added. (*.jpg & *.nfo) With the Qnap everything works fine?! Please have a look at this problem, I mean realtime monitoring should work after a few seconds (minutes) .... Thanks a lot, Michael :-) I also rebuild the complete library, made a scan and than put one video in a folder. No metadata was added. :-( Hello Michael, On the as6404t can you reach the web interface easily? Or it came unreachable and you have to restart the apps to reach again the web interface? Thx Edited December 6, 2017 by freeflight29
suffren1234 0 Posted December 7, 2017 Posted December 7, 2017 Hi everybody, I have the same problem that described above : when performing a library scan, emby crashes and becomes unavailable. I then have to deactivate and reactivate the server app from App Central to get in running again. It seems the scan crashes around 70%. The films are correctly added but apparently images or metadata not all imported. So maybe it crashes when scraping for metadata and images, the logs don't show a lot... Unfortunately, it is so far unusable because the first scan could never be completed ! Also, to answer an above post, the emby user (and group) is hidden from ADM. As far as I know we can't do anything with it. It appears in the passwd and groups files in etc (through SSH), but the files are locked. Thx,Romani
alucryd 315 Posted December 7, 2017 Posted December 7, 2017 Hi everybody, I have the same problem that described above : when performing a library scan, emby crashes and becomes unavailable. I then have to deactivate and reactivate the server app from App Central to get in running again. It seems the scan crashes around 70%. The films are correctly added but apparently images or metadata not all imported. So maybe it crashes when scraping for metadata and images, the logs don't show a lot... Unfortunately, it is so far unusable because the first scan could never be completed ! Also, to answer an above post, the emby user (and group) is hidden from ADM. As far as I know we can't do anything with it. It appears in the passwd and groups files in etc (through SSH), but the files are locked. Thx, Romani Thanks for the feedback, I didn't have issues with the user because I put videos in the public folder, might have to run as root like Qnap, it's very ugly but it'll always work.
suffren1234 0 Posted December 7, 2017 Posted December 7, 2017 I don't have your problem : the .nfo and images were correctly added to my /video folder. If you have'nt tried already, I would try uninstalling Emby server, restarting the NAS, and starting again from scratch (the old turning it off and on again trick) R.
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