Next Video Playback Issue

[daronthomas 1]

Having an issue where the video will not go to the next in the series but start playing the same video in the middle of the episode.  So I will watch a video from my TV section and instead of playing the next episode it goes back to the middle of the episode I just watched.  I also noticed that the timer keeps running even past the episode as in the image I took.  Also the countdown bar at the bottom just stays at zero and doesn't disappear.  This issues persists on roku @@ebr and the webapp.  

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Edited August 24, 2017 by Luke

[Luke 42086]

Hi there @@daronthomas, we're sorry to hear about this. Can you please attach the information requested in how to report a media playback issue? thanks !

[daronthomas 1]

There ya go, hope this is what your wanting

[Luke 42086]

@@daronthomas, you might not like this answer but if you disable quick sync encoding then the issue will go away. We may have to do this automatically for the particular type of transcoding format that Roku and the web app are using. What's happening is the quick sync encoder is encoding with the correct timestamps and that's why you see this kind of anomaly.

 

It's something that is likely to just resolve itself on it's own in the future, probably via an ffmpeg update once we decide to do that.

 

Thanks.

[daronthomas 1]

No worries, thanks for looking into that.  Hopefully it helps fix the issue in the future.  Im deff gonna get the premium subscription since I now know that people actually help around here.  Sorry for the newb issue but I just switched from plex.

[Luke 42086]

Thanks for the feedback and support ! By the way, we are keeping an eye on ffmpeg releases so once we see better behavior with a newer version we will look to deploy it ( assuming it doesn't create any new issues). thanks.

[daronthomas 1]

Just as an FYI that did resolve the issue, just got my monthly subscription and as long as nobody starts selling my data cough cough plex, ill be a supporter.  On another note, I have a shitty intel built in graphics chip anyways but if I throw in an old gtx 760 and move to the nvidia should I expect the same issue or should I put it in and try it out?

[Luke 42086]

Thanks for the feedback. In that situation you'd be using NVENC encoding, although first we need to make sure that model supports it. @@Waldonnis do you happen to know? It is a four year old card so I'm not quite certain. Thanks.

[Waldonnis 148]

That card's a Kepler, so it should work.  It's not the best performer and the h.264 support is pretty limited since it's the first generation supporting nvenc, but for <=1080p yuv420 stuff (describes just about everything that isn't 4k or HDR), it should do okay.  I'd definitely do some testing if you plan to transcode more than one 1080p stream at a time with it, though, to be sure it can transcode both faster than "realtime" (native framerate).

 

Edited because being tired makes my typing suck.

Edited August 25, 2017 by Waldonnis

[Luke 42086]

Thanks @@Waldonnis !