4k UHD on Android Sony TV: subtitles issue

[nague 5]

Hi, I've just tested 4K UHD content on my Android 6.0.1 Sony TV (55X8509C) with Emby Android TV App. Video Codec is HEVC (5Mbps), container is mkv. It works like a charm, in direct play (this TV support hevc decoding in hardware), video is smooth … until I activated subtitles. When the first subtitle is displayed, video playback start being stuttering.

 

Subtitle codec is SUBRIP.

 

Is there a known issue with Android TV App, 4K and SUBRIP subtitles ?

Edited August 23, 2017 by nague

[mastrmind11 722]

Hi, I've just tested 4K UHD content on my Android 6.0.1 Sony TV (55X8509C) with Emby Android TV App. Video Codec is HEVC (5Mbps), container is mkv. It works like a charm, in direct play (this TV support hevc decoding in hardware), video is smooth … until I activated subtitles. When the first subtitle is displayed, video playback start being stuttering.

 

Subtitle codec is SUBRIP.

 

Is there a known issue with Android TV App, 4K and SUBRIP subtibles ?

Sounds like your server is struggling to transcode the video once you turn on subtitles.

[nague 5]

Sounds like your server is struggling to transcode the video once you turn on subtitles.

I don't think: server still reports "direct play" when subtitles is enable.

Edited August 23, 2017 by nague

[ebr 16169]

Please try the beta of the app.

[nague 5]

Please try the beta of the app.

I joined the beta and tested version 1.3.43g : same issue with SUBRIP subtitles.

Actually, external SRT subtitles are working fine, it’s a suitable workaround for the time being.

[ebr 16169]

I joined the beta and tested version 1.3.43g : same issue with SUBRIP subtitles.

Actually, external SRT subtitles are working fine, it’s a suitable workaround for the time being.

 

It should be able to embed those in the stream but I'd need to see a log from the app to have a better idea of what is happening.

 

How to Report a Problem

[maegibbons 1287]

"an app from the log" - wow thats a new feature - didnt see that in the How To

 

Krs

 

Mark

[ebr 16169]

"an app from the log" - wow thats a new feature - didnt see that in the How To

 

Krs

 

Mark

 

Doh!