Configuration Backup failed

[Sammy 790]

This shows up about every 3 hours in my Notifications:

 

Convert media failed.  

3 hours ago

Index was outside the bounds of the array.

 

Attached is a server log. Let me know if anything else is needed.

 

TIA

Emby Server Log 20170814.txt

Edited August 14, 2017 by Sammy

[Sammy 790]

This just showed up now, new log attached:

 

Convert media failed.

9 minutes ago

Requested value 'Cancelled' was not found.

 

 

Emby Server Log 20170814a.txt

[Luke 42078]

We're looking at it, thanks.

[Sammy 790]

Thanks @@Luke !

 

This has been going on for a while but I just not got around to reporting it (sorry)

 

Am I not the only one?

[zigzagtshirt 55]

Thanks @@Luke !

 

This has been going on for a while but I just not got around to reporting it (sorry)

 

Am I not the only one?

 

 

It happens to me every time I try to convert media or download to a client.  

Edited August 15, 2017 by zigzagtshirt

[billzkid 1]

It started happening to me also around 14th of august ... didn't add any new media to download to device thou i have some old synced files

[Luke 42078]

It's being looked into, thanks!

[Sammy 790]

It's being looked into, thanks!

 

Any updates on the root cause? Thanks.

[Sammy 790]

Configuration Backup failed.

5 hours ago

There is not enough space on the disk.

 

 

 

This showed up today in the notifications. I have 110Gb available on my backup drive so am not sure why this would occur.

Emby Log 20170822.txt

[ebr 16176]

Not according to your system:

2017-08-22 00:09:58.690 Error Server Configuration Backup: Unable to werite to backup logger D:\Emby Server Backup\Emby Backup - 2017-08-22 12.9.58 - Auto\Backup.log
	*** Error Report ***
	Version: 3.2.28.0
	Command line: C:\Users\i5 Home Theater PC\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
	64-Bit OS: True
	64-Bit Process: True
	Processor count: 4
	Program data path: C:\Users\i5 Home Theater PC\AppData\Roaming\MediaBrowser-Server
	Application directory: C:\Users\i5 Home Theater PC\AppData\Roaming\MediaBrowser-Server\System
	System.IO.IOException: There is not enough space on the disk.

If you really do have that much free space, I would start checking the disk's health.

[Luke 42078]

Try updating to 3.2.28. thanks !

[Sammy 790]

I'm not sure what to say but here's screen shots of the The Health of my HDD's, the Percent used of my HDD's and Emby Backup Configuration. Drive D is 4Tb and has the back up location and it is also the RecordedTV drive for WMC.

Edited August 22, 2017 by Sammy

[Sammy 790]

My current log is in this thread and here's a couple screenshots.

Edited August 22, 2017 by Sammy

[Luke 42078]

@@Sammy I've merged your topics. The .net framework thinks your disc is out of space and therefore that is causing a number of things within Emby Server to fail.

[Sammy 790]

Thanks Luke. So these errors are related. Is there something that needs attention on my side? It seems my drives have enough space and that they are healthy.

[Luke 42078]

Try deleting unused files, clearing your recycle bin, etc.

 

If the issue persists consider running hardware diagnostics to check for a possible drive failure.

[Sammy 790]

@@Luke @@ebr

 

I will do further diagnostics to rule in/out my system from these errors.

[Luke 42078]

Thanks for the feedback.

[Sammy 790]

What is a good free drive diagnostic tool? Chkdisc? Driver Manager shows them to be healthy and Defrag shows 0% defrag on all but the C:/ drive, BTW

[Luke 42078]

chkdsk is a good place to start yes.

[Sammy 790]

My C: and D: drives checked out okay. I didn't check H: or J: as Emby Server doesn't run on them or save the configuration backup on them. They are merely storage drives as is D: for the most part.

[Sammy 790]

Checking the Emby Notifications Log, the Configuration Backup Failed error hasn't occurred again but the Convert Media Failed error appears every three hours.

[ebr 16176]

Do you have any drive compression or encryption software in the middle?

[Sammy 790]

Do you have any drive compression or encryption software in the middle?

None that I set up but I'll look to see if I have that checked in drive properties.

 

This did just start occurring recently and I haven't made any changes to my drive properties.

 

Sent from my SM-G930P using Tapatalk

[Sammy 790]

I still get the Convert Media Failed error.