Emby App on Xbox One keeps freezing.

[LqHnyBear 23]

I've been having this problem for a while now. It happens randomly on all video media types mkv/mp4/etc etc. The picture will just completely freeze and the app will lock up. Also I've had the audio make some truly horrible noises for a few seconds then it comes back to normal audio and either the video freezes shortly after or the video and audio completely fall out of sync. This has been happening for the last several builds of Emby server and emby xbox one app. It never occurs while watching videos via my computer directly via Emby theater or while using the iphone app. This only occurs on the Xbox One app.

 

I'm running latest insider build on Xbox one and Emby server Version 3.2.26.0

All video files are on a 4 drive Raid 10 array at about 500MB a second read/write

Emby server files are on a SSD drive at 522+MB read/write

Windows 10 Pro 64bit update to current public release

 

I've attached all the log files that are in the log directory. If you need more info please let me know. logs.zip

[Luke 42085]

Hi, there are a lot of logs here. can you please indicate which one corresponds to an example from this? thanks.

[LqHnyBear 23]

The most recent one has at least one instance of it but I'm fairly certain they all contain instances of this occurring. 5 minutes before I posted it happened. If I look in the Configuration page on my computer when it freezes on the xbox, it shows me it's still playing, the time is ticking by but it's frozen on the Xbox One. Usually a complete reboot of the Xbox One will help for a little while but it always starts doing it again.