Error getting episodes from TV series seasons

[lpaso 1]

Hi all,

 

I bought the Windows Phone App and got a problem getting the episodes from any TV series stored on my server.

 

Here are the logs :

 

[ 22/02/2014 15:27:57 ][iNFO][ MediaBrowser.WindowsPhone.MainPage ][ Message: Navigating to /Views/MainPage.xaml ]
[ 22/02/2014 15:28:00 ][iNFO][ MediaBrowser.WindowsPhone.MainPage ][ Message: Navigating from /Views/MainPage.xaml ]
[ 22/02/2014 15:28:00 ][iNFO][ MediaBrowser.WindowsPhone.Views.CollectionView ][ Message: Navigating to /Views/CollectionView.xaml ]
[ 22/02/2014 15:28:00 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.FolderViewModel ][ Message: Getting items for folder [series] ]
[ 22/02/2014 15:28:00 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: GET http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=5c3abf2e72cd82c4d1efd4a35289a4e3&SortBy=SortName&sortOrder=Ascending&SeriesStatuses=&fields=SortName,Genres,ProviderIds,ParentId&Filters=&ImageTypes=&VideoTypes=&AirDays=&recursive=False&MediaTypes=&Genres=&Ids=&Studios=&IncludeItemTypes=&Artists=&PersonTypes=&Years=&format=json ]
[ 22/02/2014 15:28:01 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: Received OK status code after 354,0125 ms from GET: http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=5c3abf2e72cd82c4d1efd4a35289a4e3&SortBy=SortName&sortOrder=Ascending&SeriesStatuses=&fields=SortName,Genres,ProviderIds,ParentId&Filters=&ImageTypes=&VideoTypes=&AirDays=&recursive=False&MediaTypes=&Genres=&Ids=&Studios=&IncludeItemTypes=&Artists=&PersonTypes=&Years=&format=json ]
[ 22/02/2014 15:28:01 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.FolderViewModel ][ Message: Getting recent items for collection [series] ]
[ 22/02/2014 15:28:01 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: GET http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=5c3abf2e72cd82c4d1efd4a35289a4e3&Limit=15&SortBy=DateCreated&sortOrder=Descending&SeriesStatuses=&fields=DateCreated,ProviderIds,ParentId&Filters=IsNotFolder&ImageTypes=&VideoTypes=&AirDays=&recursive=True&MediaTypes=&Genres=&Ids=&Studios=&ExcludeItemTypes=&IncludeItemTypes=&Artists=&PersonTypes=&Years=&format=json ]
[ 22/02/2014 15:28:01 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: Received OK status code after 117,0802 ms from GET: http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=5c3abf2e72cd82c4d1efd4a35289a4e3&Limit=15&SortBy=DateCreated&sortOrder=Descending&SeriesStatuses=&fields=DateCreated,ProviderIds,ParentId&Filters=IsNotFolder&ImageTypes=&VideoTypes=&AirDays=&recursive=True&MediaTypes=&Genres=&Ids=&Studios=&ExcludeItemTypes=&IncludeItemTypes=&Artists=&PersonTypes=&Years=&format=json ]
[ 22/02/2014 15:28:03 ][iNFO][ MediaBrowser.WindowsPhone.Views.CollectionView ][ Message: Navigating from /Views/CollectionView.xaml ]
[ 22/02/2014 15:28:03 ][iNFO][ MediaBrowser.WindowsPhone.Views.FolderView ][ Message: Navigating to /Views/FolderView.xaml ]
[ 22/02/2014 15:28:03 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.FolderViewModel ][ Message: Getting items for folder [series] ]
[ 22/02/2014 15:28:03 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: GET http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=5c3abf2e72cd82c4d1efd4a35289a4e3&SortBy=SortName&sortOrder=Ascending&SeriesStatuses=&fields=SortName,Genres,ProviderIds,ParentId&Filters=&ImageTypes=&VideoTypes=&AirDays=&recursive=False&MediaTypes=&Genres=&Ids=&Studios=&IncludeItemTypes=&Artists=&PersonTypes=&Years=&format=json ]
[ 22/02/2014 15:28:03 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: Received OK status code after 337,9565 ms from GET: http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=5c3abf2e72cd82c4d1efd4a35289a4e3&SortBy=SortName&sortOrder=Ascending&SeriesStatuses=&fields=SortName,Genres,ProviderIds,ParentId&Filters=&ImageTypes=&VideoTypes=&AirDays=&recursive=False&MediaTypes=&Genres=&Ids=&Studios=&IncludeItemTypes=&Artists=&PersonTypes=&Years=&format=json ]
[ 22/02/2014 15:28:03 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.FolderViewModel ][ Message: Sorting by [Name] ]
[ 22/02/2014 15:28:07 ][iNFO][ MediaBrowser.WindowsPhone.Views.FolderView ][ Message: Navigating from /Views/FolderView.xaml ]
[ 22/02/2014 15:28:07 ][iNFO][ MediaBrowser.WindowsPhone.Views.TvShowView ][ Message: Navigating to /Views/TvShowView.xaml ]
[ 22/02/2014 15:28:07 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.TvViewModel ][ Message: Getting information for TV Series [spiral (2005)] (f4d1c79ac4b9ecb41377710bd01af351) ]
[ 22/02/2014 15:28:07 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: GET http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items/f4d1c79ac4b9ecb41377710bd01af351?format=json ]
[ 22/02/2014 15:28:08 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: Received OK status code after 452,3278 ms from GET: http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items/f4d1c79ac4b9ecb41377710bd01af351?format=json ]
[ 22/02/2014 15:28:08 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.TvViewModel ][ Message: Getting seasons for TV Show [spiral (2005)] (f4d1c79ac4b9ecb41377710bd01af351) ]
[ 22/02/2014 15:28:08 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: GET http://bx.lpaso.com:8096/mediabrowser/Shows/f4d1c79ac4b9ecb41377710bd01af351/Seasons?UserId=3df931d0f12ec37af283ba2df3571baf&Fields=ParentId&IsMissing=False&IsVirtualUnaired=False&format=json ]
[ 22/02/2014 15:28:09 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: Received OK status code after 736,4709 ms from GET: http://bx.lpaso.com:8096/mediabrowser/Shows/f4d1c79ac4b9ecb41377710bd01af351/Seasons?UserId=3df931d0f12ec37af283ba2df3571baf&Fields=ParentId&IsMissing=False&IsVirtualUnaired=False&format=json ]
[ 22/02/2014 15:28:09 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.TvViewModel ][ Message: Getting recent items for TV Show [spiral (2005)] (f4d1c79ac4b9ecb41377710bd01af351) ]
[ 22/02/2014 15:28:09 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: GET http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=f4d1c79ac4b9ecb41377710bd01af351&SortBy=&SeriesStatuses=&fields=ParentId&Filters=IsRecentlyAdded&ImageTypes=&VideoTypes=&AirDays=&recursive=True&MediaTypes=&Genres=&Ids=&Studios=&ExcludeItemTypes=Season&IncludeItemTypes=&Artists=&PersonTypes=&Years=&IsMissing=False&IsUnaired=False&format=json ]
[ 22/02/2014 15:28:09 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: Received OK status code after 254,8222 ms from GET: http://bx.lpaso.com:8096/mediabrowser/Users/3df931d0f12ec37af283ba2df3571baf/Items?ParentId=f4d1c79ac4b9ecb41377710bd01af351&SortBy=&SeriesStatuses=&fields=ParentId&Filters=IsRecentlyAdded&ImageTypes=&VideoTypes=&AirDays=&recursive=True&MediaTypes=&Genres=&Ids=&Studios=&ExcludeItemTypes=Season&IncludeItemTypes=&Artists=&PersonTypes=&Years=&IsMissing=False&IsUnaired=False&format=json ]
[ 22/02/2014 15:28:10 ][iNFO][ MediaBrowser.WindowsPhone.Views.TvShowView ][ Message: Navigating from /Views/TvShowView.xaml ]
[ 22/02/2014 15:28:10 ][iNFO][ MediaBrowser.WindowsPhone.Views.SeasonView ][ Message: Navigating to /Views/SeasonView.xaml ]
[ 22/02/2014 15:28:10 ][iNFO][ MediaBrowser.WindowsPhone.ViewModel.TvViewModel ][ Message: Getting episodes for Season [season 3] (3b290c2b805fbf33cf9eaa81251e0d2d) of TV Show [spiral (2005)] (f4d1c79ac4b9ecb41377710bd01af351) ]
[ 22/02/2014 15:28:10 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: GET http://bx.lpaso.com:8096/mediabrowser/Shows/f4d1c79ac4b9ecb41377710bd01af351/Episodes?UserId=3df931d0f12ec37af283ba2df3571baf&SeasonId=3b290c2b805fbf33cf9eaa81251e0d2d&Fields=ParentId,Overview&IsMissing=False&IsVirtualUnaired=False&format=json ]
[ 22/02/2014 15:28:10 ][DEBUG][ MediaBrowser.Model.ExtendedApiClient ][ Message: Received InternalServerError status code after 192,4013 ms from GET: http://bx.lpaso.com:8096/mediabrowser/Shows/f4d1c79ac4b9ecb41377710bd01af351/Episodes?UserId=3df931d0f12ec37af283ba2df3571baf&SeasonId=3b290c2b805fbf33cf9eaa81251e0d2d&Fields=ParentId,Overview&IsMissing=False&IsVirtualUnaired=False&format=json ]
[ 22/02/2014 15:28:10 ][ERROR][ MediaBrowser.Model.ExtendedApiClient ][ Message: Error requesting http://bx.lpaso.com:8096/mediabrowser/Shows/f4d1c79ac4b9ecb41377710bd01af351/Episodes?UserId=3df931d0f12ec37af283ba2df3571baf&SeasonId=3b290c2b805fbf33cf9eaa81251e0d2d&Fields=ParentId,Overview&IsMissing=False&IsVirtualUnaired=False&format=json ]
[ 22/02/2014 15:28:10 ][ERROR][ MediaBrowser.Model.ExtendedApiClient ][ Message: App message: Error requesting {0}
Exception: NullReferenceException
Exception hashcode: 157421
   at MediaBrowser.ApiInteraction.AsyncHttpClient.EnsureSuccessStatusCode(HttpResponseMessage response)
   at MediaBrowser.ApiInteraction.AsyncHttpClient.<GetAsync>d__1.MoveNext() ]
[ 22/02/2014 15:28:10 ][ERROR][ MediaBrowser.WindowsPhone.ViewModel.TvViewModel ][ Message: App message: GetEpisodes()
Exception: NullReferenceException
Exception hashcode: 157421
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at Microsoft.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)
   at Microsoft.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()
   at MediaBrowser.ApiInteraction.ApiClient.<GetEpisodesAsync>d__41.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
   at MediaBrowser.WindowsPhone.ViewModel.TvViewModel.<GetEpisodes>d__31.MoveNext() ]
[ 22/02/2014 15:28:12 ][iNFO][ MediaBrowser.WindowsPhone.Views.SeasonView ][ Message: Back Key Pressed ]
[ 22/02/2014 15:28:12 ][iNFO][ MediaBrowser.WindowsPhone.Views.SeasonView ][ Message: Navigating from /Views/SeasonView.xaml ]
[ 22/02/2014 15:28:12 ][iNFO][ MediaBrowser.WindowsPhone.Views.TvShowView ][ Message: Navigating to /Views/TvShowView.xaml ]
[ 22/02/2014 15:28:13 ][iNFO][ MediaBrowser.WindowsPhone.Views.TvShowView ][ Message: Back Key Pressed ]
[ 22/02/2014 15:28:13 ][iNFO][ MediaBrowser.WindowsPhone.Views.TvShowView ][ Message: Navigating from /Views/TvShowView.xaml ]
[ 22/02/2014 15:28:13 ][iNFO][ MediaBrowser.WindowsPhone.Views.FolderView ][ Message: Navigating to /Views/FolderView.xaml ]
[ 22/02/2014 15:28:14 ][iNFO][ MediaBrowser.WindowsPhone.Views.FolderView ][ Message: Back Key Pressed ]
[ 22/02/2014 15:28:14 ][iNFO][ MediaBrowser.WindowsPhone.Views.FolderView ][ Message: Navigating from /Views/FolderView.xaml ]
[ 22/02/2014 15:28:14 ][iNFO][ MediaBrowser.WindowsPhone.Views.CollectionView ][ Message: Navigating to /Views/CollectionView.xaml ]
[ 22/02/2014 15:28:15 ][iNFO][ MediaBrowser.WindowsPhone.Views.CollectionView ][ Message: Back Key Pressed ]
[ 22/02/2014 15:28:15 ][iNFO][ MediaBrowser.WindowsPhone.Views.CollectionView ][ Message: Navigating from /Views/CollectionView.xaml ]
[ 22/02/2014 15:28:15 ][iNFO][ MediaBrowser.WindowsPhone.MainPage ][ Message: Navigating to /Views/MainPage.xaml ]
[ 22/02/2014 15:28:18 ][iNFO][ MediaBrowser.WindowsPhone.MainPage ][ Message: Navigating from /Views/MainPage.xaml ]

 

[ScottIsAFool 517]

Thanks for the logs, this looks like it's a server problem, if you raise it in the Server part of the forum, @@Luke should be able to have a look then.

[Luke 42077]

can you post a server log?  thanks.

[lpaso 1]

I Can !

 

http://lpaso.free.fr/server-63528796800%20-%20Copie.log

 

 

Is that good for you ? 

[Luke 42077]

yea but i really need to see the full log. thanks.

[lpaso 1]

Ok, i uploaded everything !

 

http://lpaso.free.fr/logs.zip

[lpaso 1]

OK, I just updated the server part, and now I don't have any issue concerning episodes !

Great