Playback won't start | JS error

[Ryogo 0]

Playback is not working in FF/Chrome.

 

The issue persists from 22 version (first version I installed) through 26 version (latest).

Note: playback works in incognito mode both in FF and Chrome.

[Luke 42085]

hi @@Ryogo, can you reproduce this using the online web app at http://app.emby.media ?

 

Thanks !

[Ryogo 0]

Hi, @@Luke

It works as it should using http://app.emby.media

[Luke 42085]

Thanks for the feedback

[Ryogo 0]

@@Luke

Do you have any ideas at where I can look at to diagnose/fix the issue?

[Luke 42085]

Was there anything more in the browser debugger?

[Ryogo 0]

@@Luke

no, nothing at all.

 

You could check it yourself if you have time.

log with error: https://pastebin.com/AVVR0NKd

log without error: https://pastebin.com/J2AxW035

[Luke 42085]

Ok. Please try again with the next release of Emby Server. Thanks.

[Ryogo 0]

@@Luke

Sure, thank you. I'll report back when next release will be out.

[Ryogo 0]

@@Luke

3.2.27.0 - still the same.

[bfir3 117]

This is the reason I'll never turn on automatic updates. I couldn't imagine updating to a version that loses complete playback functionality for users with specific browsers. That's gotta be frustrating, I hope the issue gets resolved quickly.

[Ryogo 0]

@Luke

Updating to 31 version does not helped, but anyway - I've tracked down the issue.

It is in htmlvideoplayer/plugin.js in createMediaElement method.

videoElement.volume = htmlMediaHelper.getSavedVolume()

this is the line that causing a problem.

videoElement.volume expects value from 0 to 1, but htmlMediaHelper.getSavedVolume() returns 50 and setting 50 to videoElement.volume is causing exception to be thrown.

[Luke 42085]

Thanks for the info. Try clearing browsing data. I think what is probably happening is you have an old value saved in your browsing data on a 0-100 scale. The newer code saves it as 0-1. Thanks.