Emby Not Launching After Being Idle

[hegemon875 0]

Ive got an issue that seems to only occur on Amazon streaming devices. On both of my own local Fire TV's, as well as a friends remote  Fire Stick, the Emby app will lock up if you try to relaunch after having exited it for a few minutes. This also occurs if you just leave the app running and the device goes to sleep. However, exiting by logging out prevents this. Any other way of leaving the app recreates the issue every time.

 

Ive got several other users using a mix of the mobile app, theater app, and web browser who do not have this issue.

 

Thanks for any help you can provide!

Edited July 28, 2017 by hegemon875

[Luke 42077]

Thanks for the report. There's currently a fix for this in the beta version of the app. Hopefully we'll be able to release it soon. Thanks.

[ebr 16170]

If you can reproduce this at will, please follow the instructions here to join the beta program so we can try and be sure we get this squashed.  Thanks!

[hegemon875 0]

If you can reproduce this at will, please follow the instructions here to join the beta program so we can try and be sure we get this squashed.  Thanks!

Awesome, Ive gone ahead and done that thanks!

[ebr 16170]

Okay, so please see below and, if you can reproduce this still, provide the information requested.  Thanks!

 

https://emby.media/community/index.php?/topic/49112-fire-tv-grey-screen-on-app-startup/?p=471234