New member - can't connect iPAD

[ezeacross 0]

on my iPad, using the emby app, I see the Select Server and I see a blue box with my name.  I select it and it asks me to connect or delete.  I connect... and I get a message:

 

"We're unable to connect to the selected server right now.  Please ensure it is running and try again."

 

On my computer I am able to see my media... so it's running.  I don't see what the problem is. 

[ebr 16199]

Probably a firewall or other network configuration issue.

 

Please see: Network Troubleshooting

[ezeacross 0]

I set up another computer (trying to see if I could get that laptop to get to the server) and the ipad had no problem linking to that - I didn't know I was setting up a new account, but the result was that I was able to link my iPad.  The only difference is that my original computer, the one that isn't accepting my ipad, is ethernet connected.   

[Luke 42086]

I set up another computer (trying to see if I could get that laptop to get to the server) and the ipad had no problem linking to that - I didn't know I was setting up a new account, but the result was that I was able to link my iPad.  The only difference is that my original computer, the one that isn't accepting my ipad, is ethernet connected.   

 

Thanks for the info. Please still see the link above and try the troubleshooting steps. Please let us know exactly which ones succeed and which ones fail. Thanks !