Cannot connect outside of home network

[Conboy 0]

Version 3.2.24.0
Android: 2.9.28

 

Hi, 

I'm new. Cannot connect to my windows 10 emby server outside of home network. 

 

2017-07-14 16:04:50.2202 Error HttpClient: Error getting response from http://192.168.1.1:5000

*** Error Report ***

Version: 3.2.24.0

Command line: C:\Users\xxxx\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe -service

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

Processor count: 12

Program data path: C:\Users\xxxx\AppData\Roaming\Emby-Server

Application directory: C:\Users\xxxx\AppData\Roaming\Emby-Server\system

System.AggregateException: One or more errors occurred. ---> System.Net.WebException: The remote server returned an error: (404) Not Found.

  at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

  at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

  --- End of inner exception stack trace ---

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at Emby.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__22.MoveNext()

---> (Inner Exception #0) System.Net.WebException: The remote server returned an error: (404) Not Found.

  at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

  at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)<---

 

System.AggregateException

  at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

  at Emby.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__22.MoveNext()

InnerException: System.Net.WebException

System.Net.WebException: The remote server returned an error: (404) Not Found.

  at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

  at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

  at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)

  at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)

 

2017-07-14 16:04:50.2202 Error PortMapper: Error creating port map: One or more errors occurred.

[Luke 42080]

hi @@Conboy, i would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know exactly what succeeds and what fails. thanks !