Download/Sync not working

[Ponyo 22]

Hi,

Download/sync isn't working at all. Its been months since I last used to app to actually download/watch something but the download function still isn't working at all, just like it was when I last tried it.

1) If you select multiple downloads from the app at best the first will be downloaded. The others will always be pending.
2) Server/app download status doesn't work. It's always 0% even if a file is downloading.
3) When click download there is a message saying download is scheduled. I don't want to schedule a download, I want it to start right away. Besides, where is the schedule? if its schedule based I want to be able to set it myself. The two items under tasks don't start downloads.
4) On the server dashboard sync has a edit and remove option but no start transfer option. Doesn't make sense and if a file isn't transfereing there is no way to start it.
5) Cancelling downloads doesn't always cancel them. I cancelled some items because they weren't transferring and even with the app and server showing nothing under sync the app suddenly started downloading a previously removed item.
6) Transfered items don't always get picked up by the app. I had one item create a new list on the main page but some other downloads didn't create anything.

The behaviour I expect from the app is very simple. If I download an item it should start downloading right away and if I select multiple items they should be downloaded in order. I also expect the app/server to give some indication on download progress.

Android 7
Latest beta
Transfering videos in original quality (1 ~ 3GB per file).
 

[Luke 42077]

Hi there @@Ponyo, we're very sorry to hear about this. In order for us to best help you, please discuss a specific example, and attach the information requested in how to report a problem. thanks !

[anderbytes 141]

Syncing envolves some different areas, and if any of them fail, sync won't happen.

 

- Emby users rights to sync (or just enable all)

- File permissions on server (not common)

- File permissions on client (very common)

- Emby premiere state

- Diskspace on client

- Network stability

- Prefer sync to internal memory on Android 6+

- Local protections on client (antivirus, firewalls...)

- Local protections on network or server (firewalls, ids, ips)

 

That's what i remember so far. Hope it helps

 

Sent from my ASUS_Z017DA using Tapatalk

[Luke 42077]

https://emby.media/community/index.php?/topic/48981-2924-offline-playback/?p=467614

[Ponyo 22]

Tested again the other day and it appears that indeed fixed the issue. Thanks.