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Collections not showing any image


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390x99xdsa
Posted

Like I said previously, I did a clean install to 3.2.24.

 

After recreating my collections, and enabling the "Display a collections view to show movie collections" from the Library (Display) settings, it just shows a green box on the webclient and a folder icon on blue background on Roku (Beta).  Before this in my previously updated 3 to 3.2.20 setup that collection button showed the autogenerated primary image.

 

This is what I see

5964372b770eb_collectionsnoimg.png

 

But that green box should show a scaled version of the primary image

 

596437691b668_collections.png

 

That image is the primary image for the "Collections" item in My Media Right-click "Edit Images"

 

596437aa19bab_collectionsimgthatshouldbe

 

It's not just a caching issue on the browser, because I've looked at the generated HTML on the page and the button element for the collections InnerHTML is:

 

<div class="cardImageContainer defaultCardColor4"><div class="cardIndicators smallBackdropCardIndicators"><div is="emby-itemrefreshindicator" class="hide progressring" data-progress="0" data-status="undefined"><div class="progressring-bg">
    <div class="progressring-text">0%</div>
</div>
<div class="spiner-holder-one animate-0-25-a">
    <div class="spiner-holder-two animate-0-25-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div>
<div class="spiner-holder-one animate-25-50-a">
    <div class="spiner-holder-two animate-25-50-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div>
<div class="spiner-holder-one animate-50-75-a">
    <div class="spiner-holder-two animate-50-75-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div>
<div class="spiner-holder-one animate-75-100-a">
    <div class="spiner-holder-two animate-75-100-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div></div></div><div class="cardText cardDefaultText">Collections</div></div>

 

but for the "TV Shows" button element has InnerHTML of:

 

<div class="cardImageContainer coveredImage lazy lazy-image-fadein" style="background-image: url("http://htpc.arnor.me:8096/emby/Items/4514ec850e5ad0c47b58444e17b6346c/Images/Primary?maxHeight=122&maxWidth=217&tag=98fae0ccf7542c643f2510872c8c55fe&quality=90");"><divclass="cardIndicators smallBackdropCardIndicators"><div is="emby-itemrefreshindicator" class="hide progressring" data-progress="0" data-status="undefined"><div class="progressring-bg">
    <div class="progressring-text">0%</div>
</div>
<div class="spiner-holder-one animate-0-25-a">
    <div class="spiner-holder-two animate-0-25-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div>
<div class="spiner-holder-one animate-25-50-a">
    <div class="spiner-holder-two animate-25-50-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div>
<div class="spiner-holder-one animate-50-75-a">
    <div class="spiner-holder-two animate-50-75-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div>
<div class="spiner-holder-one animate-75-100-a">
    <div class="spiner-holder-two animate-75-100-b" style="transform: rotate(-90deg);">
        <div class="progressring-spiner"></div>
    </div>
</div></div></div></div>

 

Notice the style="background-image: url(...)" for the TV item but  no such for the collections item. 

 

 

Logfile with the responses of a refreshed Main page fetch attached.

Emby-Log-2017-07-10-Collections-Issue.log

Posted

I think if you just give it time it will populate, thanks.

390x99xdsa
Posted

Well the image is there in when I choose edit images, and has been there.   I had found you can force it to generate the image by selecting "Refresh" from the right-click menu of that "Collections" button, and checking the replace images checkbox.   That's show I got the primary image to show up.   So there is no difference between "Collections" and the other "My Media" in terms of the Primary image being there. 

 

So how long?  Days? Weeks? Months?  It's been this way since Saturday night.  So we're closing in on three (3) days already.

dansblackcat
Posted

I'm sure a server update disabled my option to "save artwork and  metadata to media folders".  Could this also be your problem?

Mine's been working fine forever but around a week ago I was having issues with some newly added TV episodes not showing an image.

I turned it back on and everything is back to normal.

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