Opensubtitles password error

[Nomad 0]

Hi

Every time I enter my password for opensubtitles.org into the dashboard settings and press save next time I look the password has changed

 

Example my password is 8 characters long but on returning the field shows 14*

 

Any way to remedy this?

[Luke 42085]

Hi,  why do you feel that this is a problem? Is subtitle downloading not working?

[Nomad 0]

Sorry for the late reply

 

No subtitles are being downloaded.... this message on dashboard

 

 

dvr

Subtitles failed to download for CSI: Crime Scene Investigation - S3, Ep1 - Revenge Is Best Served Cold

26/06/2017, 12:50:08

Provider: Open Subtitles

 

plus lots of others the same

dvr

Subtitles failed to download for CSI: Crime Scene Investigation - S3, Ep1 - Revenge Is Best Served Cold

26/06/2017, 12:50:08

Provider: Open Subtitles

[Luke 42085]

Can you please attach the emby server log? You can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[Nomad 0]

hope this is what you need

 

https://www.dropbox.com/s/tb1oa0izqq37alp/server-63633945599.txt?dl=0

[Luke 42085]

@@Nomad this log does not contain any errors related to open subtitles. Are you sure this is the log from the time of those download attempts?

[Nomad 0]

here is a link to all the logs in the emby folder

 

https://www.dropbox.com/sh/hrz33cul5628q2x/AAD3IrMndkRq6nZCtcC1N_iea?dl=0

 

hope this help you

[Luke 42085]

Ok @@Nomad, that's a lot of log files. Which one is from the time frame that you last ran the subtitle download scheduled task?

 

If you are not sure, then just run it again manually, and when it finishes, please attach the latest emby server log. thanks !

[Nomad 0]

https://www.dropbox.com/s/upirpm2x2xplt9r/server-63634204800.txt?dl=0

 

still looks like a lot of info

 

ran task manually at 19:47

 

thanks for helping me with this

[naeonline 27]

This may be related to either (1) opensubtitles download limit per day per account or (2) the 'exact match' setting for the subtitles not finding an exact match.

[Luke 42085]

@@Nomad let us know if this helps. the perfect match setting could certainly cause subtitles to not be downloaded.