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killride
Posted

Hello,

 

I've a little bug, since the last update I cannot add a password to a user.

 

I have the message Connexion failed : Username or password incorrect. try again

 

Do you have any idea about that?

Posted

hi @@killride, what version of Emby Server? Are you changing an existing password or adding a new one? thanks.

killride
Posted

Hi Luke,

 

My emby version is 3.2.19.0 and the last version used was 3.2.1.0

 

Since the Update, I cannot add or change a password. Both are failing.

 

Thanks

Posted

Hi.  Can you please explain exactly what you are doing and what is happening?  Screen shots are the absolute best because they leave no doubt as to what you are trying to describe.  Thanks.

 

How to Report a Problem

killride
Posted

Hi this is my problem,

 

I just create a new user and try to put a password to his account.

 

I updated to 3.2.20.0 but still failed

post-135666-0-14191400-1497288506_thumb.png

killride
Posted


2017-06-12 19:42:15.4797 Info UserManager: Authentication request for Denis_Corminboeuf has been denied.

2017-06-12 19:42:15.4797 Error HttpServer: Error processing request

*** Error Report ***

Version: 3.2.20.0

Command line: C:\Users\Administrateur\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe

Operating system: Microsoft Windows NT 6.2.9200.0

64-Bit OS: True

64-Bit Process: True

Processor count: 8

Program data path: C:\Users\Administrateur\AppData\Roaming\Emby-Server

Application directory: C:\Users\Administrateur\AppData\Roaming\Emby-Server\System

System.AggregateException: Une ou plusieurs erreurs se sont produites. ---> System.ArgumentException: Invalid user or password entered.

à MediaBrowser.Api.UserService.<PostAsync>d__17.MoveNext()

--- Fin de la trace de la pile d'exception interne ---

à System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)

à MediaBrowser.Api.UserService.Post(UpdateUserPassword request)

à Emby.Server.Implementations.Services.ServiceExecGeneral.<>c__DisplayClass4_0.<CreateExecFn>b__0(Object service, Object request)

à Emby.Server.Implementations.Services.ServiceExecGeneral.<Execute>d__2.MoveNext()

--- Fin de la trace de la pile à partir de l'emplacement précédent au niveau duquel l'exception a été levée ---

à System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

à Emby.Server.Implementations.Services.ServiceHandler.<ProcessRequestAsync>d__15.MoveNext()

--- Fin de la trace de la pile à partir de l'emplacement précédent au niveau duquel l'exception a été levée ---

à System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

à Emby.Server.Implementations.HttpServer.HttpListenerHost.<RequestHandler>d__75.MoveNext()

---> (Exception interne #0) System.ArgumentException: Invalid user or password entered.

à MediaBrowser.Api.UserService.<PostAsync>d__17.MoveNext()<---

 

System.AggregateException

à System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)

à MediaBrowser.Api.UserService.Post(UpdateUserPassword request)

à Emby.Server.Implementations.Services.ServiceExecGeneral.<>c__DisplayClass4_0.<CreateExecFn>b__0(Object service, Object request)

à Emby.Server.Implementations.Services.ServiceExecGeneral.<Execute>d__2.MoveNext()

--- Fin de la trace de la pile à partir de l'emplacement précédent au niveau duquel l'exception a été levée ---

à System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

à Emby.Server.Implementations.Services.ServiceHandler.<ProcessRequestAsync>d__15.MoveNext()

--- Fin de la trace de la pile à partir de l'emplacement précédent au niveau duquel l'exception a été levée ---

à System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

à Emby.Server.Implementations.HttpServer.HttpListenerHost.<RequestHandler>d__75.MoveNext()

InnerException: System.ArgumentException

System.ArgumentException: Invalid user or password entered.

à MediaBrowser.Api.UserService.<PostAsync>d__17.MoveNext()

à MediaBrowser.Api.UserService.<PostAsync>d__17.MoveNext()

 

Posted

@@killride I've been testing and it seems to be fine. what browser are you running? can you please attach the complete emby server log? thanks !

killride
Posted

Ok strange but I tried again and now it works perfectly...

 

I created a new account and added a password with no issues.

 

Sorry for the waste of time.

killride
Posted

humm make a try with Firefox.

 

Cause at home I'm using Firefox with no success and right now I used Chrome and It works

Posted

Thanks, I tested with Firefox and it seems to be fine.

killride
Posted

In my case, it's a firefox issue.

 

I tried Firefox and Chrome on the same computer and Firefox make a error but Chrome works well.

 

I will use Chrome right now.

Posted

Thanks for the feedback.

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