Not populating MetaData for TV shows

[manf0001 4]

I've noticed when I add a new episode or a whole tv series that it's not fully populating the metadata.

 

It will pull information about the show and the seasons, but not the episodes.   When I go into the Metadata Manager and look at the individual episodes, it will show the season number in the season field, but not the episode number.   The Sort Title field will show a bunch of 0's then the episode number and title.   ie: 0000000002-Title.

 

I follow the proper naming convention just like I've always been doing for the last couple years.

 

So far the only thing I can do is to manually put the episode number in the field then refresh the series.

 

I've even tried doing a full library scan but it doesn't help.

 

I'm running version 3.2.19 of Emby server.

 

Not sure if there is a solution for this, or Just the developers know for the next update.

[MndWrp 101]

Maybe this is related but I noticed that all my sorting titles in movies now have a bunch of zeros added as well... like this: star trek 000000001, star trek 000000002, etc... running 3.2.19 on Windows 10

 

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Edited June 4, 2017 by MndWrp

[Luke 42085]

@@manf0001 can you please discuss specific examples of titles that are not populating metadata? thanks.

[manf0001 4]

For example a show that I've been downloading for 5 seasons already is Wentworth.    So my folder structure is Show name (Wentworth) Then Season 1, Season 2 etc.   Then inside each season folder is the episodes    labelled by episode number and the show title   01-Show Title  02 etc.

 

So when I've been adding new episodes it would usually fill out the appropriate metadata for that episode.     Lately with the last few episodes of season 5   Episodes 8,9,10   It won't automatically pull the metadata.

 

If I go into the Edit Info of the episode, the Season number field will be filled, but the Episode Number field will be blank.    So I would have to manually add the episode number, save it, then refresh the episode and all the data comes in.

 

This even happened with whole shows, that I had added, like the waking the dead, or 8 Simple rules, or two guys and girl.    They would all show the season number but not the episode number.   But these newly added shows, would also have the Sort Title field filled out, where it would show, the episode number and the title, but a bunch of 0's before it.  ie  0000000001-Pilot    But in the actual file name it would be 01-Pilot

[Luke 42085]

hi @@manf0001, the sort title issue is resolved for the next release, but we need to look at a specific example at the time the episode was added. The next time this happens can you please capture the emby server log from when the episode was imported? You can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !

[manf0001 4]

Hello,

 

Here is the log file as requested.    I added a Doctor Who Episode this morning, titled 09-The Empress of Mars.  When I added it and did a library scan I checked the Meta Data section and it showed the Title and Sort Title fields the same "09-The Empress of Mars"

 

The Season Number field was correct for season 10

 

But the episode Number field is blank.   As well as the rest of the info since it doesn't know what episode to pull for.

 

Thanks

Log.txt

[Luke 42085]

HI @@manf0001, when you add this file, are you adding your own pre-existing nfo file? Or does your downloader possibly create an nfo file?

[manf0001 4]

@@Luke I just add the video file to the folder structure and nothing else.   I have Emby create the nfo file and download the image files.

[Luke 42085]

as a test, can you add a new episode using the following naming convention - S02E01. What you're doing should be supported but I want to see if the result is any different. thanks.

[manf0001 4]

as a test, can you add a new episode using the following naming convention - S02E01. What you're doing should be supported but I want to see if the result is any different. thanks.

 

So when I added an episode with the season and episode number like you suggested, it worked fine.

[Luke 42085]

Ok thanks. I think i see the issue and it is resolved for the next release, thanks.