snake98 10 Posted May 30, 2017 Posted May 30, 2017 (edited) I can't play h265 videos in Firefox for Edge. Edge never starts, and Firefox says corrupt file. I am able to play the video with vlc just fine. I've attached the log files. Here is the specs of the video file ===================== General ===================== Unique ID : 235024013207354621974145162675043304855 (0xB0CFDEVCEAB2A19F83644004AFF20597) Complete name : \\SERVER\incoming\myvideo (2017)\myvideo (2017).mkv Format : Matroska Formatversion : Version 4 / Version 2 File size : 2.26 GB Duration (ms) : 2h 18mn Overall bit rate : 2 331 Kbps Movie name : myvideo Encoded date : UTC 2017-05-25 02:43:16 Writing application : mkvmerge v12.0.0 ('Trust / Lust') 64bit Writing library : libebml v1.3.4 + libmatroska v1.4.5 ===================== Video ===================== Id : 1 Format : HEVC Format info : High Efficiency Video Coding Formatprofile : Main 10@L4@Main Codec Id : V_MPEGH/ISO/HEVC Duration (ms) : 2h 18mn Bit rate : 2 023 Kbps Width : 1 920 pixels Height : 808 pixels Display aspect ratio : 2.40:1 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 10 bits Bits/(Pixel*Frame) : 0.055 Stream size : 1.99 GB (88%) Default : Yes Forced : No ===================== Audio ===================== Id : 2 Format : AAC Format info : Advanced Audio Codec Formatprofile : HE-AAC / LC Codec Id : A_AAC Duration (ms) : 2h 18mn Bit rate : 282 Kbps Channel(s) : 7 channels Channel(s)_Original : 8 channels Channel positions : Front: L C R, Side: L R, Back: L R, LFE Sampling rate : 48.0 KHz / 24.0 KHz Frame rate : 23.438 fps (1024 spf) Compression mode : Lossy Delayrelative to video : 31ms Stream size : 278 MB (12%) Language : English Default : Yes Forced : No ===================== Text #1 ===================== Id : 3 Format : UTF-8 Codec Id : S_TEXT/UTF8 Codec info : UTF-8 Plain Text Duration (ms) : 2h 15mn Bit rate : 41 bps Countof elements : 1556 Stream size : 40.9 KB (0%) Title : ENG Language : English Default : Yes Forced : No ===================== Text #2 ===================== Id : 4 Format : UTF-8 Codec Id : S_TEXT/UTF8 Codec info : UTF-8 Plain Text Duration (ms) : 2h 15mn Bit rate : 49 bps Countof elements : 1952 Stream size : 48.7 KB (0%) Title : ENG SDH Language : English Default : No Forced : No Edited May 31, 2017 by snake98
Luke 42083 Posted May 31, 2017 Posted May 31, 2017 Do you have Chrome available? can you try that? Thanks.
snake98 10 Posted May 31, 2017 Author Posted May 31, 2017 Do you have Chrome available? can you try that? Thanks. Yes it did play in chrome.
Luke 42083 Posted May 31, 2017 Posted May 31, 2017 can you provide a sample video for testing? thanks !
snake98 10 Posted May 31, 2017 Author Posted May 31, 2017 (edited) can you provide a sample video for testing? thanks ! rename to mkv. Edited May 31, 2017 by snake98
Luke 42083 Posted May 31, 2017 Posted May 31, 2017 It's actually the he-aac audio causing the problem. we'll look at this for a future update. workaround for now is to use chrome. thanks.
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