Emby Server Stuck Loading

[Dizzy49 99]

Ever since I built a new server I have not been able to get Emby to autostart when the server loads.

 

It's been off for a week or so, and I just tried to start it up.  I get the spash screen with the green progress bar and version (3.2.16.0).  Once the green bar gets to the end I hear the windows "pong" like there is a problem, but I can't see anything.

I am using RPD to connect to the server, and it's possible there is a window that I can't see.  The server only has HDMI connection for video, and I don't have a small screen with HDMI that I can take back there to see what's going on.

 

Any suggestions on what the issue could be and how to fix?

 

Any ideas how I can connect to see the windows that may not show up in RDP?  Would something like GoToMeeting or other remote support tool work?

[Luke 42083]

Hi there, can you plaese provide the emby server log? You can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[Dizzy49 99]

This is the entire log file from today.

2017-05-19 16:27:01.8521 Info Main: Emby
	Command line: C:\Users\Dizzy\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe
	Operating system: Microsoft Windows NT 6.2.9200.0
	64-Bit OS: True
	64-Bit Process: True
	Processor count: 8
	Program data path: C:\Users\Dizzy\AppData\Roaming\Emby-Server
	Application directory: C:\Users\Dizzy\AppData\Roaming\Emby-Server\System
2017-05-19 16:27:02.1178 Info App: Application version: 3.2.16.0
2017-05-19 16:27:02.1647 Info App: Application configuration:
	{"EnableUPnP":true,"PublicPort":8096,"PublicHttpsPort":8920,"HttpServerPortNumber":8096,"HttpsPortNumber":8920,"EnableHttps":false,"EnableSeriesPresentationUniqueKey":true,"EnableLocalizedGuids":true,"EnableNormalizedItemByNameIds":true,"CertificatePath":"","IsPortAuthorized":true,"EnableCaseSensitiveItemIds":true,"DisableLiveTvChannelUserDataName":false,"MetadataPath":"","MetadataNetworkPath":"","SeasonZeroDisplayName":"Specials","PreferredMetadataLanguage":"en","MetadataCountryCode":"US","SortReplaceCharacters":[".","+","%"],"SortRemoveCharacters":[",","&","-","{","}","'"],"SortRemoveWords":["the","a","an"],"MinResumePct":5,"MaxResumePct":90,"MinResumeDurationSeconds":300,"LibraryMonitorDelay":60,"EnableDashboardResponseCaching":true,"ImageSavingConvention":"Compatible","MetadataOptions":[{"ItemType":"Book","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Movie","ImageOptions":[{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Art","Limit":1,"MinWidth":0},{"Type":"BoxRear","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Box","Limit":1,"MinWidth":0},{"Type":"Disc","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Menu","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Screenshot","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":["Nfo","Emby Xml"],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":["The Open Movie Database","TheMovieDb"],"DisabledImageFetchers":[],"ImageFetcherOrder":["TheMovieDb","FanArt","The Open Movie Database","Screen Grabber"]},{"ItemType":"MusicVideo","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Disc","Limit":0,"MinWidth":0},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Series","ImageOptions":[{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Art","Limit":1,"MinWidth":0},{"Type":"BoxRear","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Box","Limit":1,"MinWidth":0},{"Type":"Disc","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Menu","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Screenshot","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":["Nfo","Emby Xml"],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":["AniList","AniDB","The Open Movie Database","TheTVDB","TheMovieDb"],"DisabledImageFetchers":[],"ImageFetcherOrder":["AniList","AniDB","TheTVDB","FanArt","TheMovieDb"]},{"ItemType":"MusicAlbum","ImageOptions":[{"Type":"Backdrop","Limit":0,"MinWidth":1280},{"Type":"Disc","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":["TheAudioDB"],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"MusicArtist","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Banner","Limit":0,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":["TheAudioDB"],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"BoxSet","ImageOptions":[{"Type":"Backdrop","Limit":1,"MinWidth":1280},{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Art","Limit":0,"MinWidth":0},{"Type":"Disc","Limit":0,"MinWidth":0},{"Type":"Banner","Limit":0,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]},{"ItemType":"Season","ImageOptions":[{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Art","Limit":1,"MinWidth":0},{"Type":"BoxRear","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Box","Limit":1,"MinWidth":0},{"Type":"Disc","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Menu","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Backdrop","Limit":0,"MinWidth":1280},{"Type":"Screenshot","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":["TheMovieDb"],"MetadataFetcherOrder":["AniDB","TheMovieDb"],"DisabledImageFetchers":[],"ImageFetcherOrder":["AniList","AniDB","TheTVDB","FanArt"]},{"ItemType":"Episode","ImageOptions":[{"Type":"Primary","Limit":1,"MinWidth":0},{"Type":"Art","Limit":1,"MinWidth":0},{"Type":"BoxRear","Limit":1,"MinWidth":0},{"Type":"Banner","Limit":1,"MinWidth":0},{"Type":"Box","Limit":1,"MinWidth":0},{"Type":"Disc","Limit":1,"MinWidth":0},{"Type":"Logo","Limit":1,"MinWidth":0},{"Type":"Menu","Limit":1,"MinWidth":0},{"Type":"Thumb","Limit":1,"MinWidth":0},{"Type":"Backdrop","Limit":0,"MinWidth":1280},{"Type":"Screenshot","Limit":1,"MinWidth":0}],"DisabledMetadataSavers":[],"LocalMetadataReaderOrder":["Nfo","Emby Xml"],"DisabledMetadataFetchers":["TheMovieDb","The Open Movie Database"],"MetadataFetcherOrder":["AniDB","TheTVDB","TheMovieDb","The Open Movie Database"],"DisabledImageFetchers":["TheMovieDb","The Open Movie Database"],"ImageFetcherOrder":["TheTVDB","TheMovieDb","The Open Movie Database","Screen Grabber"]},{"ItemType":"Video","ImageOptions":[{"Type":"Backdrop","Limit":3,"MinWidth":1280}],"DisabledMetadataSavers":["Emby Xml"],"LocalMetadataReaderOrder":[],"DisabledMetadataFetchers":[],"MetadataFetcherOrder":[],"DisabledImageFetchers":[],"ImageFetcherOrder":[]}],"EnableAutomaticRestart":true,"SkipDeserializationForBasicTypes":true,"SkipDeserializationForAudio":true,"WanDdns":"http://dizzy49.com","UICulture":"en-us","SaveMetadataHidden":false,"ContentTypes":[],"RemoteClientBitrateLimit":1500000,"SharingExpirationDays":30,"SchemaVersion":0,"EnableAnonymousUsageReporting":true,"EnableStandaloneMusicKeys":true,"EnableFolderView":false,"EnableGroupingIntoCollections":false,"DisplaySpecialsWithinSeasons":true,"DisplayCollectionsView":false,"LocalNetworkAddresses":[],"CodecsUsed":[],"Migrations":["LibraryScan6","GuideRefresh3"],"EnableChannelView":false,"EnableExternalContentInSuggestions":true,"ImageExtractionTimeoutMs":0,"PathSubstitutions":[],"EnableSimpleArtistDetection":true,"EnableDebugLevelLogging":false,"EnableAutoUpdate":true,"SystemUpdateLevel":"Release","LogFileRetentionDays":3,"RunAtStartup":true,"IsStartupWizardCompleted":true,"CachePath":""}
2017-05-19 16:27:02.1959 Info App: Loading AutoBoxSets, Version=1.1.0.6, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading CoverArt, Version=4.0.25.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading FolderSync, Version=3.0.6149.23393, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading GenreCleaner, Version=1.0.2.5, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Plugins.Anime, Version=1.1.6274.1348, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Plugins.RottenTomatoes, Version=3.0.6134.23469, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Plugins.TimeLord, Version=16.10.26.1413, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Plugins.TimeLordMovies, Version=16.10.26.1413, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Plugins.Trailers, Version=1.0.6150.25153, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Trakt, Version=3.0.6275.29009, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Api, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.WebDashboard, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Model, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Common, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Controller, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.Providers, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Photos, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Common.Implementations, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Server.Implementations, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Server.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.MediaEncoding, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Dlna, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.LocalMetadata, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.XbmcMetadata, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Server.CinemaMode, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Server.Connect, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Server.Sync, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading MediaBrowser.ServerApplication, Version=3.2.16.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.1959 Info App: Loading Emby.Server.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
2017-05-19 16:27:02.3209 Info SqliteUserRepository: Sqlite version: 3.18.0
2017-05-19 16:27:02.3209 Info SqliteUserRepository: Sqlite compiler options: COMPILER=msvc-1500,DEFAULT_SYNCHRONOUS=2,DEFAULT_WAL_SYNCHRONOUS=2,ENABLE_COLUMN_METADATA,ENABLE_DBSTAT_VTAB,ENABLE_FTS3,ENABLE_FTS4,ENABLE_FTS5,ENABLE_JSON1,ENABLE_RTREE,SYSTEM_MALLOC,TEMP_STORE=1,THREADSAFE=1
2017-05-19 16:27:02.3522 Info SqliteUserRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\users.db is wal
2017-05-19 16:27:02.3522 Info SqliteUserRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.3522 Info SqliteFileOrganizationRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\fileorganization.db is wal
2017-05-19 16:27:02.3522 Info SqliteFileOrganizationRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.3678 Info AuthenticationRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\authentication.db is wal
2017-05-19 16:27:02.3678 Info AuthenticationRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.4460 Info SharingRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\shares.db is wal
2017-05-19 16:27:02.4460 Info SharingRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.4460 Info ActivityRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\activitylog.db is wal
2017-05-19 16:27:02.4460 Info ActivityRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.4460 Info SqliteDisplayPreferencesRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\displaypreferences.db is wal
2017-05-19 16:27:02.4460 Info SqliteDisplayPreferencesRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.4616 Info SqliteItemRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\library.db is wal
2017-05-19 16:27:02.4616 Info SqliteItemRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.4616 Info SqliteNotificationsRepository: Default journal_mode for C:\Users\Dizzy\AppData\Roaming\Emby-Server\data\notifications.db is wal
2017-05-19 16:27:02.4616 Info SqliteNotificationsRepository: PRAGMA synchronous=1
2017-05-19 16:27:02.6647 Info HttpServer: Calling ServiceStack AppHost.Init
2017-05-19 16:27:03.1179 Info ServerManager: Loading Http Server
2017-05-19 16:27:03.1179 Info HttpServer: Adding HttpListener prefix http://+:8096/
2017-05-19 16:27:03.1179 Info HttpServer: Adding HttpListener prefix https://+:8920/
2017-05-19 16:35:57.2824 Info HttpServer: HTTP GET http://192.168.86.250:8096/emby/system/info/public?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 6.0; HTC6525LVW Build/MRA58K)
2017-05-19 16:35:57.2980 Info HttpServer: HTTP Response 503 to 192.168.86.21. Time: 16ms. http://192.168.86.250:8096/emby/system/info/public?format=json 
2017-05-19 16:36:06.7522 Info HttpServer: HTTP GET http://192.168.86.250:8096/emby/system/info/public?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 6.0; HTC6525LVW Build/MRA58K)
2017-05-19 16:36:06.7522 Info HttpServer: HTTP Response 503 to 192.168.86.21. Time: 0ms. http://192.168.86.250:8096/emby/system/info/public?format=json 
2017-05-19 17:07:23.7490 Info HttpServer: HTTP GET http://192.168.86.250:8096/emby/system/info/public?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 6.0; HTC6525LVW Build/MRA58K)
2017-05-19 17:07:23.7490 Info HttpServer: HTTP Response 503 to 192.168.86.21. Time: 0ms. http://192.168.86.250:8096/emby/system/info/public?format=json 
2017-05-19 17:07:33.6563 Info HttpServer: HTTP GET http://192.168.86.250:8096/emby/system/info/public?format=json. UserAgent: Dalvik/2.1.0 (Linux; U; Android 6.0; HTC6525LVW Build/MRA58K)
2017-05-19 17:07:33.6563 Info HttpServer: HTTP Response 503 to 192.168.86.21. Time: 0ms. http://192.168.86.250:8096/emby/system/info/public?format=json 
2017-05-19 17:12:26.6875 Info HttpClient: HttpClientManager.GetTempFileResponse url: https://github.com/MediaBrowser/Emby.Resources/raw/master/vcredist2015/vc_redist.x64.exe

Edited May 19, 2017 by Dizzy49

[Luke 42083]

Yes, there is a window you can't see. There is a microsoft installation that it might be trying to run.

[Dizzy49 99]

Something for Emby?

 

Do you know of a way to see the window in RDP, or another way to connect so I can see it?

[Luke 42083]

Yes. I would just log into the machine physically.

[Dizzy49 99]

I can't log in physically though. I don't have a monitor that will work for it. I hoped it up to my tv while I was setting it up, but now that it is back in the rack I can't.

[ebr 16187]

You should be able to RDP in and then just click on the window in the task bar.

[Dizzy49 99]

RDP wasn't working for me.  I found a couple REALLY long HDMI cables and couples.  Luckily I still have my old Bluetooth Keyboard

 

Now, any idea why Emby won't start on boot?

[Luke 42083]

You need to log in physically to accept a prompt, then next time it should start on boot.