FF and rewind stopped working

[jellowe 8]

Emby theater 2.7.1. I noticed last night that my FF aND rewind no longer work. I noticed that there had been an update so I played around with the hardware acceleration settings because they obviously changed. It was set to None and I think it used to be set for madvr. Anyway, I can click the progress bar with the mouse and it seeks properly, but I can no longer use the FF and rewind butons on my remote, and clicking the << and >> do absolutely nothing either. I have tried multiple movies and shows of different file formats. It just stopped working all of a sudden in this version.

[Johnny Sideburnz 5]

Same problem here!

[blade005 185]

Emby theater 2.7.1. I noticed last night that my FF aND rewind no longer work. I noticed that there had been an update so I played around with the hardware acceleration settings because they obviously changed. It was set to None and I think it used to be set for madvr. Anyway, I can click the progress bar with the mouse and it seeks properly, but I can no longer use the FF and rewind butons on my remote, and clicking the << and >> do absolutely nothing either. I have tried multiple movies and shows of different file formats. It just stopped working all of a sudden in this version.

@@Luke

 

It is strange behavior.

 

I tested a Recorded TV file with 2.7.1 and both FFWD and REW seemed to work with simple MCE remote. Restarted ET and it upgraded to 2.7.2 and now no video format has FFWD capability with Remote. REW works, but no FFWD.

[Luke 42078]

I've pushed an update, try restarting the app. Apologies for the disruption. Thanks.

[pgriffith 88]

Have restarted the app several times, no update has been fetched, on 2 machines.

Also downloaded the zip directly from Github and replace contents of system with that, still no FF working from remote.

 

Exactly how do we get this update ?

[denz 501]

It is automatically downloaded leave emby theater for about 10 minutes and then restart and it will install it. You can also see the update being downloaded if you go to users your username appdata something roaming emby theater in the cache there are two emby theater folders one will have many files and one will have only one download.

Edited May 20, 2017 by denz

[pgriffith 88]

Hi Denz

 

I know the process, I've had both Emby installs running for well over an hour each, my cache directory is completely empty, they aren't fetching anything.

 

Did you get updated and is your remote FF working ?

[Heuer 76]

I have had this problem on one HTPC since 2.7.0. Logs say:

 

ediabrowser.Updater.exe Information: 0 : Request: {"Operation":"Install","Archive":"C:\\Users\\David\\AppData\\Roaming\\Emby-Theater\\updates\\emby.theater.zip","Product":"emby.theater","PackageClass":"Release","Version":{"Major":2,"Minor":7,"Build":2,"Revision":-1,"MajorRevision":-1,"MinorRevision":-1},"ServiceName":"","ProgramDataPath":"C:\\Users\\David\\AppData\\Roaming\\Emby-Theater","TargetExecutablePath":"C:\\Users\\David\\AppData\\Roaming\\Emby-Theater\\system\\Emby.Theater.exe","SystemPath":"C:\\Users\\David\\AppData\\Roaming\\Emby-Theater\\system"}

Mediabrowser.Updater.exe Information: 0 : Waiting for process 4792 to exit

Mediabrowser.Updater.exe Information: 0 : Creating console update session for emby.theater

Mediabrowser.Updater.exe Information: 0 : Command line: "C:\Users\David\AppData\Local\Temp\Mediabrowser.Updater.exe" product="emby.theater" archive="C:\Users\David\AppData\Roaming\Emby-Theater\updates\emby.theater.zip" caller=4792 pismo=false version=2.7.2 installpath="C:\Users\David\AppData\Roaming\Emby-Theater" startpath="C:\Users\David\AppData\Roaming\Emby-Theater\system\Emby.Theater.exe" systempath="C:\Users\David\AppData\Roaming\Emby-Theater\system"

Mediabrowser.Updater.exe Information: 0 : Updating Emby Theater to version 2.7.2...

Mediabrowser.Updater.exe Information: 0 : Starting extract package.

Mediabrowser.Updater.exe Information: 0 : Creating backup by moving C:\Users\David\AppData\Roaming\Emby-Theater\system to C:\Users\David\AppData\Roaming\Emby-Theater\System.old

Mediabrowser.Updater.exe Error: 0 : Error creating backup. The process cannot access the file because it is being used by another process.

Mediabrowser.Updater.exe Error: 0 : Final extract failure.  Installation aborting.

 

I am having to delete Theatre and download it again and redo all settings. Oddly the update works on another PC.

[denz 501]

I just loaded theater and i can see it downloading but it is very slow i am on nbn 100 and it is so slow it will take more than 10 minutes at the current rate.

[denz 501]

It looks like it is not closing electron properly and thefore file is open could it be something with a antivirus software.

[blade005 185]

I've pushed an update, try restarting the app. Apologies for the disruption. Thanks.

@@Luke

 

Did a complete uninstall of ET and then installed 2.7.2 from website this morning.

1. FFWD is still not working with MCE Remote button. RWD works, but not FFWD. If you pull up OSD with remote and use FFWD on OSD it works. Just cumbersome to try and advance with OSD disappearing after a few seconds.
2. For the last few versions the mouse icon will not move to background after ET starts up. It will remain on the screen and for any video playing until you grab a mouse and move it around and then let ET take back control. Same behavior on both a Win7 and Win10 machine.

Edited May 20, 2017 by blade005

[Luke 42078]

An update has gone out. Thanks for the feedback.

[blade005 185]

An update has gone out. Thanks for the feedback.

@@Luke

• Update has FFWD from remote working again. Many thanks.
• Issue still persists with Mouse Icon not moving to background upon start of Emby Theater. Still have to grab a mouse and move it on screen to get it to disappear.

[Luke 42078]

 

@@Luke

• Issue still persists with Mouse Icon not moving to background upon start of Emby Theater. Still have to grab a mouse and move it on screen to get it to disappear.

 

 

I can no longer reproduce that. Thanks.

[blade005 185]

I can no longer reproduce that. Thanks.

@@Luke,

 

I no longer see that issue after update to 2.7.7. Many thanks.