Can't connect to server

[seth.sanbower 0]

I just installed the server on a Windows 10 machine. Everything works fine on that machine. On my Android phone I select connect for my server, the circle spins for 20 seconds or so and then stops. I tried typing the IP address in a web browser on another computer in our home and that didn't work either. I also tried opening port 8096 on the server machine but that didn't help either.

 

Any suggestions?

[Luke 42079]

hi @@seth.sanbower, i would suggest checking out our Connection Troubleshooter. Please try the steps listed there and let us know what succeeds and what fails. thanks !

[seth.sanbower 0]

Thanks for the quick reply.

Edited May 13, 2017 by seth.sanbower

[seth.sanbower 0]

Thanks for the quick reply.

 

Yep I tried everything under the in network section. That's how I opened the port on the windows firewall. None of it made any difference.

 

I didn't try anything under the external connections section since I'm just trying to connect from my home network.

 

What else can I try?

Edited May 13, 2017 by seth.sanbower

[Luke 42079]

check windows firewall and make sure no rules have been added to block mediabrowser.serverapplication.exe

[seth.sanbower 0]

Ok, I have next to no experience with windows firewall settings.  Nevertheless, from advanced firewall settings I selected "Inbound Rules."  I sorted the name column and found 4 entries called "mediabrowser.serverapplication.exe"  Two of them had a check mark icon next to the name. The other two had a circle with a line through it.  I double clicked the ones with the circle icon which opened a properties box.  On the general tab "Block the connection" was selected.  I changed the selection to "Allow the connection" on both rules.  

 

Unfortunately, it didn't fix the problem.  I still can't connect to the server from the android app or from a web browser on another computer in the house.  

 

Am I doing something wrong, or maybe there is still something else I should try??

 

Thanks again...

[seth.sanbower 0]

I'm still trying to figure this out. I'd really love to give leave emby a try.

 

Any other tips?

[Luke 42079]

Do you have any anti-virus or other firewall software installed. Ultimately something is blocking the connection and we need to figure out what that is. thanks.