Server often "stopped", have to restart manually

[Burrito78 15]

Hi,

 

after a day or two when i want to use my Emby server it doesn't respond anymore and i have to look into DSM package center. 

I see that Emby service is "stopped" and i have to manually restart it every time.

 

The logs say something went wrong. See the exception log (log.txt), the log where the problem happened (log-1.txt) and the current log after restarting (log-2.txt) in the attached zip file.

 

Regards,

Burrito78

 

Emby Synolgy crash logs.zip

[Luke 42077]

Hi, what model is this?

[Burrito78 15]

Hi Luke! 

 

Sorry i didn't include this - it's a 213j.

[Burrito78 15]

Fyi, today i disabled dynamic port mapping because i'm not using DLNA at all and the errors were spamming my logfiles.

[Luke 42077]

Has that helped?

[Burrito78 15]

It didn't crash again.

 

Don't know if "dynamic port mapping" was the problem or something else. My logs are smaller now, thats for sure! 

 

I will post here if the problem comes back.

Edited April 29, 2017 by Burrito78

[Burrito78 15]

Crashed again today. Not as often as before but still happening from time to time.

 

server-63632044801.txt

Edited June 3, 2017 by Burrito78

[Luke 42077]

@@Burrito78 can you please attach the complete emby server log? thanks !

[Burrito78 15]

See edited post above. Thanks!

[Luke 42077]

Ok, as soon as 3.2.19 is available for Synology please let me know if it reproduces with that. Thanks.

[solabc16 379]

Hello @@Burrito78

 

The 3.2.19 release is now available to install, let us know how you get on.

 

Thanks for the feedback above as well, it's consistent with what has been reported before and something that will continue to be looked into.

 

Best

- James

[otsego_amigo 2]

Hello,

 

I'm using Emby (Version 3.2.25.0) on the same Synology nas (213j) and can agree. The service often stops working, without changing anything...even with Version 3.2.25.0. I just disabled "dynamic port mapping", too. I'll report if this problem still occurs.

[Luke 42077]

@@otsego_amigo, please attach the information requested in how to report a problem. thanks !

[otsego_amigo 2]

Hope this will help you If there's a log missing, please let me know.

 

log.zip

[Luke 42077]

Thanks. Can you please try uninstalling the kodi sync queue  plugin and then let us know if the issue persists? Thanks !

[otsego_amigo 2]

I uninstalled the plugin. What information did you take out of the log file? I'll let you know when the service crashed again.

[otsego_amigo 2]

This time the emby service ran longer as usual but today there was another "crash".

 

server-63636598270.zip

[otsego_amigo 2]

The issue still persists. Are there any ideas?

[Luke 42077]

@@otsego_amigo can you please try the new release of emby server? thanks !

[otsego_amigo 2]

Version 3.2.27.0? I'm still waiting until it's available for Synology devices.

[Luke 42077]

Ok, please try that once available. Thanks.

[otsego_amigo 2]

There's still no update available for (my) Synology nas. Running 3.2.26.0 and waiting for 3.2.28.0.

[solabc16 379]

Hello @@otsego_amigo

 

It will be coming in the next 48 hours, I've been away on annual leave and there's a couple of changes that we need to reintegrate with this release.

 

Best

- James

[otsego_amigo 2]

OK, thank you James!

[otsego_amigo 2]

Until now everything looks good. There were no more crashes so far (Version 3.2.32.0).