4K Playback

[delicac 2]

Hi All,

I am accessing Emby Server via the Xbox One S app. When I try to watch a 4K movie, it starts, i get full audio, but just a bright green screen. Has anyone else seen this? The movie file works fine when playing it on a Windows machine

Thanks

Chris

[motleyc 2]

I also see this. Not sure what the solution is.

[Luke 42077]

Hi there @@delicac and @@motleyc, we're very sorry to hear about this. In order for us to best help you, please discuss a specific example, and then please accompany that example with the information requested in how to report a media playback issue. Thanks !