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ET UWP - Download media not showing + subscription prompts


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Posted

Really happy with the ET app now that the downloaded media is working, and working very well IMO.

 

2 issues though (hopefully easily fixed):

 

1. Every now and then I try to play some downloaded media and it tells me I need a Premier Subscription (which I do). I assume this happens when the app gets updated but I don't open it whilst it has access to the server. So when I open it for the first time offline it doesn't know if I have a subscription.

 

2. I have downloaded media as everything tells me it's been sync'd. The server says 100% downloaded and I can even see the mkv's on the device but the app doesn't show them. Can I reset this list or get the app to go and refresh what it thinks has been downloaded?

Posted

Hi @@Crestj, we're looking into the offline playback issue, thanks !

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