Australian EPG Data

[nodii 0]

Ok I'll attempt to attach more....?

Edited April 14, 2018 by nodii

[nodii 0]

Hope that's everything you need for now and thank you for your assistance.

[nodii 0]

Hoping to have this resolved as I'd like to go for a lifetime sub once she's all up and running. 

[Luke 42077]

Can you please attach the complete log file that runs until the end of the refresh guide process? that is only a snippet. thanks.

[nodii 0]

As I've said, the refresh guide process is not completing. But never the less - how do I attach the complete log file instead of what I've given? 

[Luke 42077]

Instructions are here:

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Using more reply options. Thanks.

[nodii 0]

Really hoping these files can help you. It's all the logs from the logs folder.

Edited April 14, 2018 by nodii

[nodii 0]

Here you go, apologies, I tried to attach them to my last post but I must have made a mistake.

Edited April 14, 2018 by nodii

[nodii 0]

@@Luke have you had a chance to review the log files? Are there any updates please?

[Luke 42077]

What kind of tuners have you set up?

[ebr 16169]

What kind of tuners have you set up?

 

Looks like Happauge...

[nodii 0]

What kind of tuners have you set up?

 

Hauppauge WinTV-dualHD TV Tuner

[Luke 42077]

Have you used the mapping tool to check the mappings between the tuner channels and the guide data channels?

[nodii 0]

Yes

[Luke 42077]

Can you show a screenshot of what that looks like? thanks.

[nodii 0]

Sorry mate, at this point I've given up and requested a refund. I honestly don't have time for troubleshooting now. I posted information yesterday and it hasn't worked straight off the bat as I'd wanted. I am flat out now with work. 

[nodii 0]

Can you show a screenshot of what that looks like? thanks.

 

[Luke 42077]

By the way I used your xmltv url to download the data, and i looked at the 9HD channel which is showing a blank row in your Android TV screenshot. The data doesn't even have a full day's worth of programs for today which might explain why it is blank.

[nodii 0]

By the way I used your xmltv url to download the data, and i looked at the 9HD channel which is showing a blank row in your Android TV screenshot. The data doesn't even have a full day's worth of programs for today which might explain why it is blank.

 

How do I go about getting that refund please?

[colinoice 1]

Hi node,

 

If you post a ticket on our Support while logged into our website it will link to your account and then we can refund.  But can I ask that if we just refund you and give a trial you can help source the problem?

[swhitmore 781]

How did you go Nodii? I have Live TV working with IceTV and a Hauppauge tuner.

[Daniel Hall 7]

Not sure what else I can add at the moment, I cannot see the log files anymore, but we have not gotten any reports of missing guide data in the XMLTV file or via our internal checks.

 

If you message me your IceTV username I can check the server logs and see if anything looks out of place.

[ebr 16169]

Thanks for the help guys but I think he gave up on us unfortunately.  

[colinoice 1]

Yes it's a nuisance as we can never fix bugs or UI/UX pitfalls if we can't hang on to them to find out why.  Still, many others are considerate and like to help out:)

[denz 501]

I just want to ask does anyone experience blank current playing shows for some reason when I put the URL always at night time I go to the guide and everything that is currently on is blank. I posted the issue on IceTV but didn’t get a reply to my second post so currently i use wget to download and then upload into emby since the download is always done earlier I don’t have the issue of blank current shows

Edited April 17, 2018 by denz