Rew452 15 Posted March 19, 2017 Posted March 19, 2017 I recently noticed missing guide data for certain channels in the TV Guide. The missing channels are: 180-261, 293,295,394,404,445,692,733 376-384, 700-713,761-770,902-993 I use Schedules Direct, sub is current. I can't seem to find any setting that would correct this behavior. ZapToIt shows all channels correctly. Any help appreciated. Rew
Luke 42080 Posted March 19, 2017 Posted March 19, 2017 does Schedules direct have data for these channels?
Rew452 15 Posted March 19, 2017 Author Posted March 19, 2017 Yes, it does. My only thought about this is Comcast does a double schedule one from 1-998 and one from 999-1995 and I am not sure if this may be the problem. Rew
Luke 42080 Posted March 19, 2017 Posted March 19, 2017 Hi, please run the refresh guide scheduled task, then after it completes, please attach the emby server log. thanks !
Luke 42080 Posted March 21, 2017 Posted March 21, 2017 @@Rew452 if you look at the channel mapper in the Emby web interface, are those channels mapped to anything on schedules direct?
Rew452 15 Posted March 21, 2017 Author Posted March 21, 2017 Hi Luke, Just checked and all channels seemed to be mapped correctly. Channel map pdf is too large to .post. Rew
Rew452 15 Posted March 24, 2017 Author Posted March 24, 2017 Latest log after this morning update. Log.txt
Luke 42080 Posted March 28, 2017 Posted March 28, 2017 @@Rew452, if you log into schedules direct website you can review the lineup and make sure it has those channels. Can you do that? thanks.
Rew452 15 Posted March 29, 2017 Author Posted March 29, 2017 Hi Luke I checked and everything looks right, checked again and used Zap2it as well and it all looks ok. Anything else? Rew
Luke 42080 Posted March 29, 2017 Posted March 29, 2017 What exactly did you see when you checked? Also there is a new release of Emby Server available, so please update, refresh the guide and attach a new log. Thanks.
Rew452 15 Posted April 2, 2017 Author Posted April 2, 2017 Luke Sorry not to get back to you any sooner but a family emergency has taken much of my this week. I have the latest beta build, am on that program. Schedule's Direct only show the following, is there something else you need? SelectZip CodeLocationNameType USAUSA-4DTV-DEFAULTSD-JSON USAUSA-MI21588-XSD-JSON The missing channel info problem still persists. Last time I used the listings in Emby was a couple of months ago and all was well. So sometime from then to now is when the error occurred. Just can't say when as almost daily there have been server updates. Anything else I can do? As I said if I use Zap2It to view listings which uses Schedules Direct info and the channel info is all there. Rew
Rew452 15 Posted April 7, 2017 Author Posted April 7, 2017 Is there nothing I can do to fix this???? Rew
Luke 42080 Posted April 7, 2017 Posted April 7, 2017 As a test, try removing both the tuner and guide setup, then refresh the guide to allow the database to clear out, then add them back. If it works then that is likely just a data related issue when upgrading server versions. thanks.
Rew452 15 Posted April 8, 2017 Author Posted April 8, 2017 Thanks, Luke! That fixed it. Will remember that, if it occurs again, Rew
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