Cover Art issue

[ebr 16169]

I edited both Doctor Strange posters (normal and 3D) to reduce their size to 1MB, and then re-added them in the metadata manager. I installed Cover Art 26 beta, then ran Theater and scrolled through the movies, Collections, and TV shows. I also looked at the Server movie webview. I saved the log file. (In this log file, I don't find any reference to Doctor Strange.)

 

The behavior is essentially unchanged from previous tries.

 

Yeah, that would have only affected that one item and, if it was already treated and cached, it wouldn't treat it again.  Can you try deleting your cache/images/enhanced-images folder and seeing if we can get it to reprocess that one item to see if it is different?  Thanks.

[ShoutingMan 101]

Yeah, that would have only affected that one item and, if it was already treated and cached, it wouldn't treat it again.  Can you try deleting your cache/images/enhanced-images folder and seeing if we can get it to reprocess that one item to see if it is different?  Thanks.

 

I quit Server, deleted

C:\Users\[users]\AppData\Roaming\Emby-Server\cache\images\enhanced-images

C:\Users\[users]\AppData\Roaming\Emby-Server\cache\images\resized-images

Restarted Server and installed CA 26 beta

Then scrolled around in Theater and the Server Webview before saving the log file

 

Same as before, Movie posters stop somewhere around H, with a few scattered later. I noticed that all the images of People in a single movie page were missing as were the artwork for special features.

 

Server Log for CA 26 Beta edited Dr Strange delete caches.txt

[ebr 16169]

Unfortunately, that didn't cause that image to re-process either.

 

In fact, only two images were processed by CA during that log and they both took less that 2/10ths of a second.

 

Further evidence that whatever is going on here isn't actually directly related to CA processing images...

[ebr 16169]

Can you please replace your CoverArt.dll with the following and then restart the server and reproduce your problem and post the log?  Thanks.

 

CoverArt.zip

[ShoutingMan 101]

Did it.

Replaced CA 26 beta DLL with the one you provided.

Overall behavior was even worse. Webview wouldn't show any images.

Theater was showing some images, then after navigating out of Movies, to Collections, to TV, the TV section was frozen and couldn't even get to the TV listings. Going back to Movies, artwork that was there previously was now missing.

 

 

Thanks again for trying to debug this!

 

Server Log for CA 26 Beta EBR DLL.txt

 

 

[ebr 16169]

Thanks.  I'm not surprised it was worse.  I inserted some logging that would have slowed things down.

 

That log contains zero CoverArt treatment operations.  So I am further convinced that this issue is not related to actually creating the images.

 

However, the timings of the operation I was suspecting don't look to be a problem either - at least not within CA itself.

[ebr 16169]

You can revert back to the standard .26 version of CA if you wish.  Then, if you would do the following for me, I'd appreciate it - in fact, I really appreciate all these efforts because I'm not able to reproduce any of these issues in my own systems.

 

In your Emby-Server/System folder, find the file "Emby.Drawing.dll" and back it up somewhere.  Then put the below file in its place (you will need to shut down the server before doing all this).

 

Then re-start the server, create your problem, and post that server log.  Thanks!

 

Emby.Drawing.zip

[ShoutingMan 101]

Ok, here you go. I uninstalled CA 26 Beta with the custom DLL. Reinstalled it. Shut down Server. Replaced the Emby.Drawing.dll. Ran Server and then scrolled through the library in Theater, and tried (but couldn't) in Web view.

 

Glad to help. Hope this can be fixed. The Cover Art plug-in is pretty great for easily telling if something is HD or SD, or an ISO that will launch PowerDVD rather than playing within Emby Theater itself.

 

Server Log for CA 26 Beta EmbyDrawing DLL.txt

Edited April 6, 2017 by ShoutingMan

[ebr 16169]

Thanks very much.  As a pure test - can you please try replacing your Emby.Drawing.dll again with the one below?  Some of the images may come back without treatments.  I just want to know if they come back though.

 

Emby.Drawing.zip

 

Edit: I changed the attachment so if you got it before this message was there, please re-download.  Thanks.

[ShoutingMan 101]

I replaced Emby.Drawing with your new DLL and ran Emby first normally:

Server Log for No CA 26 Beta EmbyDrawing DLL 2.txt

 

Then installed CoverArt 26 beta:

Server Log for CA 26 Beta EmbyDrawing DLL 2.txt

[ebr 16169]

So did you still see the problem of images not loading at all?

[ShoutingMan 101]

Yes. Through the various custom DLLs, with CoverArt installed, it behaves as I originally described it.

[ebr 16169]

Please try the latest CoverArt beta (4.0.27.0) to see if it makes any difference here.  Thanks.

[ShoutingMan 101]

ok will do. (I was just about to check in on the issue )

[ShoutingMan 101]

It is working correctly!

 

Do you want log files?

[ebr 16169]

Awesome!  No, I don't need the logs.  Thanks.

[ebr 16169]

It is working correctly!

 

Do you want log files?

 

Can you please be sure it is still okay with version 4.0.28.0?  Thanks.

[ShoutingMan 101]

Can you please be sure it is still okay with version 4.0.28.0?  Thanks.

It works. And it seems to be faster in populating the cover art.

[ebr 16169]

Thanks for the confirmation.