Display of Chapter Scenes

[PenkethBoy 2068]

Having an issue with displaying chapter scenes in the itemdetails page via the web app using Chrome

 

The chapters have been extracted (per library settings) and can be seen in the html code for the page (see below) - i can see them in the cache as well - they just dont display on the page?

 

I used the same video files on a separate test server and pc - the chapter scenes display fine with the same version of the server - i compared the html code and it looks the same by eye

 

The server which does not display the scenes is brand new - new db - new cache - new metadata folder - new install - full library rebuild from scratch etc

 

I tried a different browser type (firefox)with the same result. I also disabled all plugins in emby and plugins in chrome - no change - cleared the cache in the browser as well

 

No errors in the log file.

 

at a bit of a loss as to why it displays on one server and not the other?

 

[Luke 42083]

They won't display for a particular title if there's no image

[PenkethBoy 2068]

@@Luke if i understand you correctly the images exist as i checked the metadata>library folder which contains 13 jpg images which match the video file?

[Luke 42083]

Let the chapters scheduled task run.

[PenkethBoy 2068]

@@Luke

 

it has multiple times - unfortunately even though it runs fine and the images are referenced in the html file - nothing displays - not even a image placeholder or the text heading for the section

 

even though the section does not have the "hide" flag it acts like it does

[ebr 16187]

Are you sure you have chapter image extraction enabled for the specific library in question?

[PenkethBoy 2068]

@@ebr

 

Yes absolutely sure - first thing i checked

 

Have deleted the library , scanned and cleaned db, recreated library - same result

 

Have done a bit of comparison of the html code between a video file with visible chapter scenes and one that are not visible

 

Drilling down to "<div class="cardContent">" there is a difference in the line subsequent html code

 

NOT Working (beta)

<div class="cardImageContainer chapterCardImageContainer lazy" data-src="http://localhost:9096/emby/Items/c409c1bda4f8468c6133979b045d30e9/Images/Chapter/0?maxWidth=400&tag=2be7fe3b0db8d5a618e26beb84ae3439&quality=90"></div>

Working (stable)

<div class="cardImageContainer chapterCardImageContainer lazy lazy-image-fadein" style="background-image: url("http://localhost:8096/emby/Items/2d457f9490de43eaf174c972f2f50df7/Images/Chapter/0?maxWidth=400&tag=f4a2631013204dd484e8a424b794f42c&quality=90");"></div>

The difference is the section after "lazy" - not sure why it would present them differently??

 

Both the lines come from different Emby servers (same machine) - both libraries have a content type of Movies - have tried unset, TV - same result

 

The Beta is a new (portable) install (few days ago) with new db, metadata recreated (apart from whats saved in nfo with data files) etc

 

Any ideas why the html would be different??

 

 

[Luke 42083]

Its' working fine here. Try removing any custom css you might have.

[PenkethBoy 2068]

Done that and no plugin's so base install

 

I tested with Android and that works ok can see the Scene Chapters - so its not that they do not exist etc

 

Good its working fine for you but a little help would be appreciated as to why EMBY puts out two different sets of HTML which you dont see as a problem? - if its not the cause fine but a clue as to why and or what to adjust would be good!

[Happy2Play 9783]

NOT Working (beta)

<div class="cardImageContainer chapterCardImageContainer lazy" data-src="http://localhost:9096/emby/Items/c409c1bda4f8468c6133979b045d30e9/Images/Chapter/0?maxWidth=400&tag=2be7fe3b0db8d5a618e26beb84ae3439&quality=90"></div>

Working (stable)

<div class="cardImageContainer chapterCardImageContainer lazy lazy-image-fadein" style="background-image: url("http://localhost:8096/emby/Items/2d457f9490de43eaf174c972f2f50df7/Images/Chapter/0?maxWidth=400&tag=f4a2631013204dd484e8a424b794f42c&quality=90");"></div>

 

Are you saying two servers, Beta and Stable pointed to the same /metadata folder?  If so the this will never work as each itemid is different in each server database.  You can see that above in the url code you provide.

 

 

 

@@Luke if i understand you correctly the images exist as i checked the metadata>library folder which contains 13 jpg images which match the video file?

 

Do they exist in both these id folders?

c409c1bda4f8468c6133979b045d30e9

2d457f9490de43eaf174c972f2f50df7

Edited March 12, 2017 by Happy2Play

[PenkethBoy 2068]

Its the same content in two different locations for testing - each server is looking at a different location - yes they exist for each id - they are different because they come from different emby servers - although the same content

 

The issue is that one Emby server produces one version of the html the other a different version

 

i.e

 

"....lazy" data-src="http://localhost:9096......"does not work

 

"....lazy lazy-image-fadein" style="background-image: url(&quot;http://localhost:8096/......." works

 

the ports are different only because they are on the same machine

 

 

The server that does not show any scenes when accessed via Chrome - does show them via Android (phone) with no issue

[Happy2Play 9783]

Interesting, I can not reproduce this thought with a stable installed and a beta portable.

[PenkethBoy 2068]

Yes very weird that the server can present different "urls"

 

Anyway got fed up with it and started again for the second time and deleted the complete folder with Emby in and downloaded a fresh copy of portable beta

 

Pointed it at the same folders - used same library settings (just copied over the settings from the old root folder and......

 

it now works!?

 

Only thing that springs to mind is that the libraries were originally created as unset then converted to movies/tv etc at a later date - possibly something gets left in the db - although i did delete that before possibly something is set in one of the other db files i did not delete.

 

Anyway if it comes up again - a complete wipe of the emby server directory appears to fix it.

[Luke 42083]

Thanks for the info.